9 Amendments of Peter van DALEN related to 2011/2150(INI)
Amendment 8 #
Motion for a resolution
Recital C
Recital C
C. whereas effective complaint systems should be at the disposal of passengers if the service is not properly delivered or if any other rights guaranteed to the passengers are infringed, especially since passengers have already paid the price of the ticket before the service is provided and since tax-payers’ money contributes substantially to the subsidies received by air carriers;
Amendment 61 #
Motion for a resolution
Paragraph 6
Paragraph 6
6. Underlines that passengers should have the right to be informed about the ‘Passenger Name Record’ (PNR) kept on them by the air carrier; stresses that passengers should not be denied boarding on the basis of their PNR, except if they are suspected of terrorist or, more generally, serious crimes;
Amendment 87 #
Motion for a resolution
Paragraph 9
Paragraph 9
9. Calls on the Commission to examine measures that would allow passengers to correct booking errors or to withdraw from an online reservation within a cooling-off period of at least 48 hours following the initial bookingeasily and free of charge;
Amendment 92 #
Motion for a resolution
Paragraph 10
Paragraph 10
Amendment 103 #
Motion for a resolution
Paragraph 12
Paragraph 12
Amendment 135 #
Motion for a resolution
Paragraph 18
Paragraph 18
18. Believes that passengers whose luggage has been lost or delayed should enjoy equivalent rights, in terms of compensation and assistance, to passengers who have been delayed themselveimmediately be informed of their rights;
Amendment 150 #
Motion for a resolution
Paragraph 20
Paragraph 20
20. Is of the opinion that more balanced burden-sharing between air carriers, airports and other service providers concerned, notably in extraordinary circumstances, should be explored, in which connection it should be completely clear which service-provider is responsible for ensuring respect for the rights of passengers in a given situation;
Amendment 158 #
Motion for a resolution
Paragraph 21
Paragraph 21
21. Invites the Commission to revise compensation criteria, levels and mechanisms; stresses that the currently applicable compensation levels should in no way be weakened, and that particular attention should be given to every passenger who has experienced long delays, irrespective of the cause in order to take fully into account the damages he has suffered;
Amendment 163 #
Motion for a resolution
Paragraph 22
Paragraph 22