10 Amendments of António Fernando CORREIA DE CAMPOS related to 2013/2043(INI)
Amendment 2 #
Motion for a resolution
Recital A
Recital A
A. whereas e-commerce is a channel with enormous potential to combat the economic and financial crisis, strengthen the single market, and create economic growth and employment across the European Union; whereas the Commission’s communication on e- commerce and online services of January 2012 identifies the delivery of goods purchased online as one of the top five priorities for boosting e-commerce by 2015, and its importance has been reiterated by the Council and by Parliament;
Amendment 3 #
Motion for a resolution
Recital B
Recital B
B. whereas the EU e-commerce market grew by over 20% in 2012; whereas cross- border e-commerce in particular is predicted to multiply by a factor of four; whereas the parcel delivery market is undergoing radical transformations, with new providers entering the market, investment oriented towards innovation, and new services emerging;
Amendment 5 #
Motion for a resolution
Recital E
Recital E
E. whereas in order to overcome this situation it is vital to boost consumers’ confidence in delivery operators and services, trust in the market and knowledge of their rights and obligations, by ensuring more information and greater transparency regarding the conditions of delivery;
Amendment 9 #
Motion for a resolution
Paragraph 1
Paragraph 1
1. Stresses that accessible, affordable, efficient, and high-quality delivery services are an essential element in the online purchasing of goods and must be promoted by ensuring free and fair competition; notes, however, that many consumers are reluctant to buy online, especially cross- border, because of uncertainties relating to the delivery options available, final delivery, delivery costs or reliability;
Amendment 10 #
Motion for a resolution
Paragraph 3
Paragraph 3
3. Stresses the importance of increasing consumer confidence in the delivery process; considers more transparency and better information on available delivery options, prices and conditions to be paramount for consumers, specifically with respect to the conditions under which consumer orders are shipped and the procedures to follow in case of delay or damage to or loss of goods or delay in their delivery or return;
Amendment 12 #
Motion for a resolution
Paragraph 4
Paragraph 4
4. Emphasises that it is necessary to promote measures aimed at ensuring consumer choice at the time of purchase; notes the significant gap between consumer expectations and the availability of convenient, innovative services such as relay points or parcel kiosks, track-and- trace solutions, consumer-friendly delivery places and times, or easy return policies;
Amendment 14 #
Motion for a resolution
Paragraph 6
Paragraph 6
6. Points out that the high cost of cross- border delivery or delivery to remote areas or the outermost regions is one of the main reasons for consumer dissatisfaction; stresses that more affordable delivery options for consumers and SMEssellers, SMEs included, are imperative if long-distance sales and purchases are to increase and there is to be any point in talking of a genuinely single market;
Amendment 25 #
Motion for a resolution
Paragraph 7
Paragraph 7
7. Highlights the vital role of SMEs in creating growth, innovation, and employment, in particular youth employment; stresses that delivery services are of extreme importance for European SMEs, and that an integrated competitive delivery market ensuring different delivery and logistic support options at affordable prices is a precondition for accessing new markets and reaching more consumers within the EU;
Amendment 26 #
Motion for a resolution
Paragraph 8
Paragraph 8
8. Emphasises that SMEsbusiness and SMEs in particular need to be able to respond to the needs and expectations of consumers with simpler, faster, more affordable, transparent, reliable and efficient shipping services in the context of cross-border e- commerce; stresses that delivery solutions that do not meet consumer expectations have a direct impact on a business’s brand name, image and competitiveness;
Amendment 47 #
Motion for a resolution
Paragraph 13 a (new)
Paragraph 13 a (new)
13a. Calls on the Commission to give the encouragement required for the purpose of setting up comparison websites focusing on the products and services offered by parcel delivery firms and covering the products available, prices, delivery times, and all relevant features of the delivery service, with versions in several languages so as to make for transparency and reliability and strengthen consumer protection;