2020/2147(DEC) | [ParlTrack]

Motion for a resolution
Paragraph 9

9. Encourages the Ombudsman to maintain and expand contacts with bodies at Union and national level, which serve the purpose of exchanging information and best practices and adopting common approaches, where possible, on general administrative, financial, personnel and IT matters as well as on ethics, transparency and public integrity; welcomes the intense exchange with national ombudsmen offices, and the organising of meetings between national ombudsmen offices in order to identify topics for possible parallel inquiries;

Amendment 11 #

Motion for a resolution
Paragraph 9

9. Encourages the Ombudsman to maintain and expand contacts with bodies at Union and national level, which serve the purpose of exchanging information and best practices and adopting common approaches (such as the guidelines developed via the Inter-institutional Online Communication Committee), where possible, on general administrative, financial, personnel and IT matters as well as on ethics, transparency and public integrity;

Amendment 12 #

Motion for a resolution
Paragraph 9 a (new)

9 a. Recalls the Ombudsman’s repeated request to enhance the Union institutions' work ethics and transparency; calls for an enhanced mutual cooperation with the future Independent Ethics Body (IEB), generating a steady information exchange within their respective mandates;

Amendment 13 #

Motion for a resolution
Paragraph 11

11. Repeats the need for gender balance at all hierarchical levels ~~and~~; acknowledges that the Ombudsman takes a proactive approach to maintaining a balance between male and female recruitments ~~(62 % female staff compared to 65 % female staff in 2018); acknowledges, however, that the Ombudsman has a highly qualified multilingual staff~~and that the Ombudsman has a highly qualified staff with a good geographical distribution despite the limitations due to the small size of the office, and with gender balance in management positions;

Amendment 14 #

Motion for a resolution
Paragraph 12

12. Is aware of the difficulty posed for a small institution in striving for geographical balance but nevertheless regrets that in 2019 the Ombudsman’s staff represented 20 out of the 27 nationalities of the Member states; notes that the number of managers was seven, and that they were composed of of five different nationalities (German, Irish, Italian, Polish and Swedish) compared to six different nationalities in management in 2018; acknowledges plans for a reorganisation in 2020 to increase the Ombudsman’s efficiency resulting in a reduction in the number of managers, by striving for geographical balance, to the extent possible;

Amendment 15 #

Motion for a resolution
Paragraph 13 a (new)

13 a. Invites the Ombudsman to tackle personnel-related issues and look into ways of improving the recruitment processes, so that the vacant posts do not remain unfilled for an excessive period of time, which has a direct negative impact on the workload distribution and could - combined with the decrease in the number of contract agents - harm the efficiency of the institution;

Amendment 16 #

Motion for a resolution
Paragraph 13 a (new)

13 a. Notes the flexible working arrangement offered to the staff (flexitime, telework and part-time work) as well as the training on team cohesion; encourages the Ombudsman to go beyond regarding staff well-being and to carry out satisfaction surveys to identify possible improvement proposals;

Amendment 17 #

Ádám KÓSA

Motion for a resolution
Paragraph 13 a (new)

13 a. Asks the Ombudsman to report on the concrete achievements of the updated diversity policy, the results of the actions taken in regards of strengthening diversity and making the Ombudsman a more inclusive workplace for persons with disabilities;

Amendment 18 #

Ádám KÓSA

Motion for a resolution
Paragraph 15 a (new)

15 a. Notes that a complex approach is needed in order to make the European institutions’ home pages accessible to persons with all kind of disabilities, including the availability of national sign languages; suggests that disability-related organisations are involved in this process;

Amendment 19 #

Motion for a resolution
Paragraph 15 a (new)

15 a. Appreciates the Ombudsman’s work on conflict of interest issues, especially its cooperation with the ‘High Authority for Transparency in Public life’ (HATVP) in France and its participation at events in the Parliament and the European Central Bank on this important topic;

Amendment 2 #

Luke Ming FLANAGAN

Motion for a resolution
Paragraph 2 a (new)

2 a. Regrets, as an overall remark, that Chapter 9 ‘Administration’ of the Annual Report of the Court has a rather limited scope and conclusions, even if Heading 5 "Administration" of the Multiannual Financial Framework is considered low risk; requests that the audit work for the chapter on Administration be more focused on issues of high relevance or even critical for the Ombudsman

Amendment 20 #

Motion for a resolution
Paragraph 19 a (new)

19 a. Notes that the categories of complaints that saw the biggest increase are: respect for fundamental rights, proper use of discretion(including infringement procedures), culture of service, transparency and respect for procedural rights; encourages the Ombudsman to continue reporting to the Parliament on the recommendations made to Union institutions in this regard;

Amendment 21 #

Motion for a resolution
Paragraph 21

21. Notes that the internal auditor's annual report for 2018 concluded that, subject to closure of the remaining action on business continuity management, the Ombudsman's risk management, control and governance systems are effective and efficient and provide the reasonable assurance thjat it will attain its control objectives on a consistent basis; notes that the Ombudsman developed synergies with the Commission, to use corporate tools and/or services for staff management, financial management and accounting, public procurement, management of missions and recruitment; asks the Ombudsman to inform it on any follow-up in relation to the actions carried over in respect of business continuity management;

Amendment 22 #

Motion for a resolution
Paragraph 21

Amendment 23 #

Luke Ming FLANAGAN

Motion for a resolution
Paragraph 24

24. Takes the opportunity to congratulate the Ombudsman on the opening of an investigation (OI/2/2017) on the transparency of the Council’s legislative work in 2017 in order to allow citizens to more easily follow the legislative process of the Union; ~~welcomes~~takes note of the recent positive echoing by the Ombudsman of the new transparency steps taken by the Council, for example by proactively publishing progress reports on negotiations on draft laws, a development which is in line with proposals made by the Ombudsman as a result of her inquiries and encourages the Council to continue its efforts to improve legislative transparency, particularly by recording and publishing member state positions and making available more trilogue documents;

Amendment 24 #

Motion for a resolution
Paragraph 24

24. Takes the opportunity to congratulate the Ombudsman on the opening of an investigation (OI/2/2017) on the transparency of the Council’s legislative work in 2017 in order to allow citizens to more easily follow the legislative process of the Union; welcomes the recent positive echoing by the Ombudsman of the new transparency steps taken by the Council, for example by proactively publishing progress reports on negotiations on draft laws, a development which is in line with proposals made by the Ombudsman as a result of her inquiries; nevertheless, recalls the Ombudsman’s opinion that the Council should further step up its transparency efforts by, inter alia, publishing Council legislative documents including minutes of Working Group meetings, trilogue and other milestone working documents;

Amendment 25 #

Motion for a resolution
Paragraph 24

24. Takes the opportunity to congratulate the Ombudsman on the opening of an investigation (OI/2/2017) on the transparency of the Council’s legislative work in 2017 in order to allow citizens to more easily follow the legislative process of the Union; welcomes the recent positive echoing by the Ombudsman of the new transparency steps taken by the Council, for example by proactively publishing progress reports on negotiations on draft laws, a development which is in line with proposals made by the Ombudsman as a result of her inquiries; appreciates Ombudsman´s proposals to ensure a more systematic and effective approach to dealing with former staff members moving to the private sector or people moving from the private sector to the Commission;

Amendment 26 #

Motion for a resolution
Paragraph 24 a (new)

24 a. Appreciates the Ombudsman’s efforts to increase the transparency of Union public spending; deeply regrets that the Parliament’s leadership rejected the Ombudsman’s recommendation to grant public access to documents related to the revision of the list of expenses that may be covered by the General Expenditure Allowance granted to Members;

Amendment 27 #

Motion for a resolution
Paragraph 26 a (new)

26 a. Welcomes that the Ombudsman automatically publishes inquiries on its website unless a complainant specifically requested confidentiality or a case contains personal data;

Amendment 28 #

Motion for a resolution
Paragraph 28

28. Welcomes that the Ombudsman supports the importance of data protection, and commits to enhance further the awareness of users of the importance of online data protection; congratulates the Ombudsman on her Action Plan for the EU DPR produced in 2018 aiming to adapt the institution to the new legislation, as well as the progress achieved implementing the 24 actions identified in the plan throughout 2019;

Amendment 29 #

Motion for a resolution
Paragraph 28

28. Welcomes that the Ombudsman supports the importance of data protection, and commits to enhance further the awareness of users of the importance of online data protection; appreciates he creation of the Register of records of processing operations of the European Ombudsman and the cooperation with the European Parliament;

Amendment 3 #

Motion for a resolution
Paragraph 2 a (new)

2 a. Takes note that 2019 was a transition year for the Ombudsman given that it coincided with the end of her first mandate and her re-election for the 2019- 2024 parliamentary term; fully supports the objectives identified by the Ombudsman for her strategy ‘Towards 2024’ that covers her second mandate;

Amendment 30 #

Motion for a resolution
Paragraph 28 a (new)

28 a. Welcomes that the Ombudsman uses and promotes the use of free and open-source software whenever possible for external and internal communication; appreciates that the Ombudsman recognizes the added value of open-source software to increase transparency and gives it priority when developing new IT projects;

Amendment 31 #

Motion for a resolution
Paragraph 28 b (new)

28 b. Encourages the Ombudsman to follow the EDPS recommendations to renegotiate the Inter-Institutional Licensing Agreement and implementation contract, signed between the Union institutions and Microsoft in 2018, with the objective to achieve digital sovereignty, avoid vendor lock-in and lack of control, as well as to ensure the protection of personal data;

Amendment 32 #

Motion for a resolution
Paragraph 29

29. WNotes that the Ombudsman spent 102 050 EUR on communication activities, more than half of this amount (64 505 EUR) was spent for outreach conferences and events; welcomes the fact that the Ombudsman exceeded the targets set for social media in 2019; notes that the Ombudsman reached 36.717 mentions on Twitter (target 20 000) and that the number of Twitter followers went from 22.600 at the end of 2018 to 26.300 in December 2019, which represents a 16 % increase; notes that the fastest-growing channel was Instagram, where the audience grew by 47 % during the year and on LinkedIn, the number of followers increased by 21 %;

Amendment 33 #

Motion for a resolution
Paragraph 31

31. Underlines the importance of a good functioning collaboration among the ENO as Union law and policies are increasingly important for the everyday life of citizens of the member states; ~~welcomes the intense exchange with national ombudsmen offices, and the organising of meetings between national ombudsmen offices in order to identify topics for possible parallel inquiries;~~

Amendment 34 #

Motion for a resolution
Paragraph 32

32. Highlights the second edition of the award for good administration launched by the Ombudsman, which dealt with 54 inspiring projects nominated from the main Union institutions, as well as many agencies and other bodies, which shows the high interest in it; notes that the overall award for good administration went to the teams from the Commission that worked on the Union initiative to reduce plastic pollution and raise awareness about the problem;

Amendment 35 #

Motion for a resolution
Paragraph 32 a (new)

32 a. Appreciates the Ombudsman’s efforts to keep developing its digital presence and online communication tools; encourages the Ombudsman to continue with its project to establish a presence on additional free and open- source social media networks, such as Mastodon, to achieve further transparency and broader outreach;

Amendment 36 #

Motion for a resolution
Paragraph 33

33. Welcomes the Ombudsman’s commitment to reducing its environmental footprint via concrete actions such as the extensive use of videoconference facilities for internal and inter-institutional meetings, and which have made it possible to reduce missions; notes the teleworking policy, which is used by many members of staff (and by all staff during the COVID-19 crisis), which limits individual transportation; encourages the Ombudsman to continue undertaking actions aiming at reducing the carbon footprint as well as to pay close attention to the energy mix used by the institution, with emphasis on promoting clean and renewable sources.

Amendment 37 #

Motion for a resolution
Paragraph 33

Amendment 38 #