Next event: Commission response to text adopted in plenary 2013/03/04 more...
- Results of vote in Parliament 2012/10/25
- Debate in Parliament 2012/10/25
- Decision by Parliament, 1st reading/single reading 2012/10/25
- End of procedure in Parliament 2012/10/25
- Committee report tabled for plenary, single reading 2012/10/11
- Vote in committee, 1st reading/single reading 2012/09/25
- Committee opinion 2012/06/01
- Committee opinion 2012/06/01
- Committee opinion 2012/05/10
- Committee opinion 2012/05/03
- Committee opinion 2012/04/26
- Committee opinion 2012/04/26
- Amendments tabled in committee 2012/04/12
Progress: Procedure completed
Role | Committee | Rapporteur | Shadows |
---|---|---|---|
Lead | IMCO | BASTOS Regina ( PPE) | REPO Mitro ( S&D), ROCHEFORT Robert ( ALDE), RÜHLE Heide ( Verts/ALE), MCCLARKIN Emma ( ECR), DE JONG Dennis ( GUE/NGL), SALVINI Matteo ( EFD) |
Committee Opinion | PETI | BUSUTTIL Simon ( PPE) | Adina-Ioana VĂLEAN ( PPE) |
Committee Opinion | CULT | ||
Committee Opinion | EMPL | HIRSCH Nadja ( ALDE) | Patrick LE HYARIC ( GUE/NGL), Verónica LOPE FONTAGNÉ ( PPE), Jutta STEINRUCK ( S&D) |
Committee Opinion | TRAN | SIMPSON Brian ( S&D) | Georges BACH ( PPE), Michael CRAMER ( Verts/ALE), Jacqueline FOSTER ( ECR), Jaromír KOHLÍČEK ( GUE/NGL) |
Committee Opinion | JURI | REGNER Evelyn ( S&D) | Tadeusz ZWIEFKA ( PPE) |
Committee Opinion | ECON | SCICLUNA Edward ( S&D) | Nikolaos CHOUNTIS ( GUE/NGL) |
Committee Opinion | ITRE | GYÜRK András ( PPE) | Claude TURMES ( Verts/ALE) |
Lead committee dossier:
Legal Basis:
RoP 052
Legal Basis:
RoP 052Subjects
- 1.20 Citizen's rights
- 1.20.05 Public access to information and documents, administrative practice
- 2 Internal market, single market
- 2.80 Cooperation between administrations
- 3.45.08 Business environment, reduction of the administrative burdens
- 8.50.01 Implementation of EU law
- 8.50.02 Legislative simplification, coordination, codification
Events
The European Parliament adopted a resolution on the 20 main concerns of European citizens and business with the functioning of the Single Market in response to the Commission working document entitled ‘Single Market through the lens of the people: a snapshot of citizens’ and businesses’ 20 main concerns’ which followed Parliament’s resolution of 20 May 2010 on a single market at the service of consumers and citizens and which confirms that there is a gap between the expectations and the reality of the single market.
It notes that there are still too many obstacles preventing Europeans from taking full advantage of the existence of the single market, thus hindering the development of a sense of belonging to the same community, and that there is an urgent need to resolve these difficulties in order to allow Europeans to benefit fully from their right to freedom of movement and the advantages resulting from membership of the EU.
Members call on the Commission to present concrete actions and feasible proposals to resolve the issues identified as the 20 main concerns of the citizens , in particular in sectors which can act as motors for sustainable growth, such as cross-border business and entrepreneurial activities, service provision, mobility, access to finance and financial literacy.
Parliament highlights several issues.
Vehicle registration : Parliament notes that it receives numerous complaints from citizens faced with cumbersome formalities, very often relating to the re-registration of their vehicles in another Member State and the associated additional costs. It calls for: (i) full implementation of the principles of EU law on the registration of cars in other Member States, (ii) a legislative proposal on the roadworthiness testing of motor vehicles, with a view to reducing the administrative burden for citizens and industry; (iii) the mutual recognition of technical controls between Member States; (iv) the establishment of a European database to centralise the technical data of all vehicles, in order to enable Europe-wide comparability and facilitate cross border vehicle registration; (v) minimising the financial cost to the public of registering vehicles in another Member State, by avoiding unnecessary costs through a common approach.
Professional qualifications : Parliament recognises that increased mobility of qualified labour can contribute to making Europe more competitive and to this end, feels it is necessary to adopt a modern framework for the recognition of professional qualifications , by making use of the Internal Market Information System (IMI) alert mechanism. It welcomes the introduction of a European Professional Card supported by the Internal Market Information System, and, highlighting the success of the automatic recognition procedure contained in Directive 2005/36/EC, calls for an assessment to be made of the possibility of extending it to more professions.
Bank accounts : Members note that European citizens have found banks imposing a range of impediments and complex and discriminatory demands when they want to open a bank account, with the result that 30 million European citizens have no bank account and mobility is thus impeded. They stress that all EU citizens who do not already hold a bank account in the Member State where they have lodged a request for one should have access to basic banking services, and they call on the Commission to make a legislative proposal to ensure consumer-friendly procedures for opening bank accounts across the Union.
Governanc e: Parliament reaffirms the need to strengthen cooperation and interaction between Parliament, the Council, the Commission and Member States, so that citizens feel more included in the main projects and day-to-day activities of the EU and so that EU action, where deemed necessary, is targeted and useful. Furthermore, dialogue with civil society is essential to restore confidence in the single market. Members call on the Commission to:
· develop the ‘Your Europe’ portal in order to turn it into a genuine digital ‘one-stop shop’ providing citizens and businesses with information about the single market;
· make every effort to deliver a single, live online point of contact for citizens and consumers, via its offices in each Member State;
· analyse the involvement of local and regional authorities in the strategy for expanding the Single Market Information System;
· improve the ‘SME test’ so as to ensure that it is applied consistently and coherently across all relevant policy areas and is incorporated into the overall assessment of proposals.
Information and communication : Parliament emphasises that there is a lack of information about the single market, which often means that citizens and enterprises do not know or do not understand their rights and obligations, and do not know how to obtain the required answers or assistance. It calls on the Commission to make use of all available technological resources in order to launch a dialogue with the citizens on the single market , by organising interactive information campaigns, prioritising the 20 main concerns, informing citizens and enterprises concerning the benefits of the Single Market, practical and concrete solutions to their day-to-day problems, and their rights, and encouraging them to participate in the creation of a competitive, fair and balanced market, while also paying special attention to strengthening the Points of Single Contact (PSCs). Members go on to make a series of recommendations on the provision of information on energy bills, the development of a single digital market, and right the European Health Insurance Card (EHIC).
Legislation/Transposition : Parliament recognises that although the number of infringement proceedings initiated by the Commission has decreased, there were still about 2 100 such proceedings under way at the end of 2010. It notes the large number of petitions received by Parliament’s Committee on Petitions relating to the problems citizens face within the internal market, particularly as regards the incorrect transposition or implementation of EU law.
Member States are asked to prioritise the correct and timely transposition of legislation relating to the Single Market and to reduce levels of non-compliance. Members invite them to implement a ‘Single Market test’ within the framework of their national legislation. Members make a series of recommendations on implementation and particularly call on the Commission to apply zero tolerance to any discriminatory rules and practices by Member States in the field of employment which run counter to EU law, and to initiate appropriate proceedings without delay in the event of non-compliance.
Lastly, Members make a series of recommendations to the Commission to:
· monitor the 20 main concerns of citizens and businesses in relation to the Single Market’ after two years, and to update them, drawing up a table for each of the concerns highlighted, indicating which actors are responsible for solutions to each of the root causes identified;
· focus information campaigns during the European Year of Citizens 2013 on the areas of those concerns that relate to rights based on EU citizenship, since these, on the basis of the selection methodology of the report, truly reflect what matters most to EU citizens in their everyday lives in the internal market;
· find ways of amalgamating the EU Citizenship Report with the report entitled ‘The Single Market through the lens of the people’ in future, so as to avoid duplication and confusion and guard against the risk of decoupling problems from solutions;
· ensure that existing tools such as SOLVIT, the Internal Market Scoreboard, Internal Market Information System, ‘Your Europe Advice’ and ‘Your Europe’ are effectively interconnected so as to make it possible to monitor the proper and timely transposition of EU directives;
· evaluate the possibility of a European exchange programme for officials and other employees of regional and local authorities;
· facilitate access to microfinance facilities for the setting-up and development of small businesses, particularly those that intend to pursue cross-border operations.
Lastly, Member States are asked to take whatever action is necessary to simplify the complex national administrative procedures and ensure that workers, employers and other parties involved in a cross-border employment situation have access to all required information on rights and obligations related to their employment, such as social security, including unemployment protection, health care and taxation rules. This information needs to be available, as far as possible in electronic form, before, during and after the mobility experience.
The Committee on the Internal Market and Consumer Protection adopted the own-initiative report by Regina BASTOS (EPP, PT) on the 20 main concerns of European citizens and business with the functioning of the Single Market in response to the Commission working document entitled ‘Single Market through the lens of the people: a snapshot of citizens’ and businesses’ 20 main concerns’ which followed Parliament’s resolution of 20 May 2010 on a single market at the service of consumers and citizens .
It notes that there are still too many obstacles preventing Europeans from taking full advantage of the existence of the single market, thus hindering the development of a sense of belonging to the same community, and that there is an urgent need to resolve these difficulties in order to allow Europeans to benefit fully from their right to freedom of movement and the advantages resulting from membership of the EU.
Members call on the Commission to present concrete actions and feasible proposals to resolve the issues identified as the 20 main concerns of the citizens , stating that, in this time of severe financial crisis, the EU needs to step up its efforts to eliminate barriers to the smooth functioning of the single market, in particular in sectors which can act as motors for sustainable growth, such as crossborder business and entrepreneurial activities, service provision, mobility, access to finance and financial literacy.
The report highlights several issues
Vehicle registration: Members note that Parliament receives numerous complaints from citizens faced with cumbersome formalities, very often relating to the re-registration of their vehicles in another Member State and the associated additional costs. They call for: (i) full implementation of the principles of EU law on the registration of cars in other Member States, (ii) a legislative proposal on the roadworthiness testing of motor vehicles, with a view to reducing the administrative burden for citizens and industry; (iii) the mutual recognition of technical controls between Member States; (iv) the establishment of a European database to centralise the technical data of all vehicles, in order to enable Europe-wide comparability and facilitate cross border vehicle registration; (v) minimising the financial cost to the public of registering vehicles in another Member State, by avoiding unnecessary costs through a common approach.
Professional qualifications: the committee recognises that increased mobility of qualified labour can contribute to making Europe more competitive and to this, feels it is necessary to adopt a modern framework for the recognition of professional qualifications , by making use of the Internal Market Information System (IMI) alert mechanism. It welcomes the introduction of a European Professional Card supported by the Internal Market Information System, and, highlighting the success of the automatic recognition procedure contained in Directive 2005/36/EC, calls for an assessment to be made of the possibility of extending it to more professions.
Bank accounts: Members note that European citizens have found banks imposing a range of impediments and complex and discriminatory demands when they want to open a bank account, with the result that 30 million European citizens have no bank account and mobility is thus impeded. They stress that all EU citizens who do not already hold a bank account in the Member State where they have lodged a request for one should have access to basic banking services , and they call on the Commission to make a legislative proposal to ensure consumer-friendly procedures for opening bank accounts across the Union.
Governance: the committee reaffirms the need to strengthen cooperation and interaction between Parliament, the Council, the Commission and Member States, so that citizens feel more included in the main projects and day-to-day activities of the EU and so that EU action, where deemed necessary, is targeted and useful. Furthermore, dialogue with civil society is essential to restore confidence in the single market. Members call on the Commission to:
develop the ‘Your Europe’ portal in order to turn it into a genuine digital ‘one-stop shop’ providing citizens and businesses with information about the single market; make every effort to deliver a single, live online point of contact for citizens and consumers, via its offices in each Member State; analyse the involvement of local and regional authorities in the strategy for expanding the Single Market Information System; improve the ‘ SME test ’ so as to ensure that it is applied consistently and coherently across all relevant policy areas and is incorporated into the overall assessment of proposals.
Information and communication: the report emphasises that there is a lack of information about the single market, which often means that citizens and enterprises do not know or do not understand their rights and obligations, and do not know how to obtain the required answers or assistance. It calls on the Commission to make use of all available technological resources in order to launch a dialogue with the citizens on the single market , by organising interactive information campaigns, prioritising the 20 main concerns, informing citizens and enterprises concerning the benefits of the Single Market, practical and concrete solutions to their day-to-day problems, and their rights, and encouraging them to participate in the creation of a competitive, fair and balanced market, while also paying special attention to strengthening the Points of Single Contact (PSCs). Members go on to make a series of recommendations on the provision of information on energy bills, the development of a single digital market, and right the European Health Insurance Card (EHIC).
Legislation/Transposition: the report recognises that although the number of infringement proceedings initiated by the Commission has decreased, there were still about 2 100 such proceedings under way at the end of 2010. It notes the large number of petitions received by Parliament’s Committee on Petitions relating to the problems citizens face within the internal market, particularly as regards the incorrect transposition or implementation of EU law. Member States are asked to prioritise the correct and timely transposition of legislation relating to the Single Market and to reduce levels of non-compliance. Members invite them to implement a ‘ Single Market test ’ within the framework of their national legislation. Members make a series of recommendations on implementation and particularly call on the Commission to apply zero tolerance to any discriminatory rules and practices by Member States in the field of employment which run counter to EU law, and to initiate appropriate proceedings without delay in the event of non-compliance.
Lastly, Members make a series of recommendations to the Commission to:
monitor the 20 main concerns of citizens and businesses in relation to the Single Market’ after two years, and to update them, drawing up a table for each of the concerns highlighted, indicating which actors are responsible for solutions to each of the root causes identified; focus information campaigns during the European Year of Citizens 2013 on the areas of those concerns that relate to rights based on EU citizenship, since these, on the basis of the selection methodology of the report, truly reflect what matters most to EU citizens in their everyday lives in the internal market; find ways of amalgamating the EU Citizenship Report with the report entitled ‘The Single Market through the lens of the people’ in future, so as to avoid duplication and confusion and guard against the risk of decoupling problems from solutions; ensure that existing tools such as SOLVIT, the Internal Market Scoreboard, Internal Market Information System, ‘Your Europe Advice’ and ‘Your Europe’ are effectively interconnected so as to make it possible to monitor the proper and timely transposition of EU directives.
The European Commission has also compiled the 20 most frequently encountered problems faced by EU citizens and businesses when travelling, moving or working abroad . The report, which was requested in the Single Market Act , deals with issues such as professional qualifications, social security, tax barriers, access to finance and on-line shopping.
The key results in the latest Eurobarometer survey on the Single Market show that many Europeans are not aware of the Single Market and its benefits (35%) . European citizens are, in general, satisfied with the possibilities that the Single Market offers in terms of a bigger choice of products (74%), more jobs (52%) and fair competition (47%).
On the other hand, the Single Market is perceived as only benefiting big companies (62%), worsening working conditions (51%) and not benefiting poor and disadvantaged people (53%). 28% of those interviewed are considering working abroad in the future.
Removing these obstacles and making the Single Market work better can help boost growth and increase trust in it. That is why the Commission is focussed on eliminating these problems. In many of the problem areas identified, work is already under way. For example, before the end of 2011, the Commission will set out proposals to modernise the system for recognising professional qualifications and to improve access to public procurement opportunities . Following proposals from the European Commission in April 2011, the costs for patents in Europe should be reduced by 80% in coming years.
The report offers a snapshot of real-life obstacles encountered in the single market. It is based on an analysis of complaints handled by the Commission and its assistance services (SOLVIT, Your Europe Advice, Enterprise Europe Network, European Consumer Centres, Europe Direct Contact Centre, EURES-European Employment Service), combined with the results of the recent Eurobarometer and focus group surveys.
The 20 main areas of concern have been identified without establishing any order of importance. For each concern, the Commission services have identified one or more possible root causes (whether the problem is one of information, implementation or legislation gaps) based on the practical experiences examined.
As a general matter, the 20 main concerns report confirms that there is still a divide between expectations and reality in the single market and that this divide stems from those inter-related gaps:
an information gap : people often do not sufficiently know or understand their rights and do not know where to look for information or help; implementation gap : in many areas, a gap can be noted between the EU legal framework and the way it is implemented and applied in practice; legislative gap : in some areas, the EU legal framework itself does not match citizens' and businesses' expectations.
The 20 main concerns report will form the basis for discussion at the Single Market Forum on 2-4 October . This Forum is co-organised together with the Polish Presidency of the Council of the EU and the European Parliament and will bring citizens, stakeholders and policy-makers at all levels of government together to discuss the state of the single market. This will be done in the framework of eight workshops and that will debate some of the concerns identified such as: recognition of professional qualifications, posting of workers and fundamental social rights, and improving the functioning of the EU public procurement legislation.
Documents
- Commission response to text adopted in plenary: SP(2013)72/2
- Results of vote in Parliament: Results of vote in Parliament
- Debate in Parliament: Debate in Parliament
- Decision by Parliament, 1st reading/single reading: T7-0395/2012
- Committee report tabled for plenary, single reading: A7-0310/2012
- Committee opinion: PE483.705
- Committee opinion: PE486.197
- Committee opinion: PE480.854
- Committee opinion: PE483.750
- Committee opinion: PE480.801
- Committee opinion: PE480.882
- Amendments tabled in committee: PE487.715
- Committee draft report: PE483.745
- Non-legislative basic document published: SEC(2011)1003
- Non-legislative basic document published: EUR-Lex
- Committee draft report: PE483.745
- Amendments tabled in committee: PE487.715
- Committee opinion: PE480.801
- Committee opinion: PE480.882
- Committee opinion: PE483.750
- Committee opinion: PE480.854
- Committee opinion: PE483.705
- Committee opinion: PE486.197
- Commission response to text adopted in plenary: SP(2013)72/2
Activities
- Luís Paulo ALVES
Plenary Speeches (0)
- Regina BASTOS
Plenary Speeches (0)
- Zigmantas BALČYTIS
Plenary Speeches (0)
- Heinz K. BECKER
Plenary Speeches (0)
- John BUFTON
Plenary Speeches (0)
- Jorgo CHATZIMARKAKIS
Plenary Speeches (0)
- Sergio Gaetano COFFERATI
Plenary Speeches (0)
- Anna Maria CORAZZA BILDT
Plenary Speeches (0)
- António Fernando CORREIA DE CAMPOS
Plenary Speeches (0)
- Jürgen CREUTZMANN
Plenary Speeches (0)
- George Sabin CUTAȘ
Plenary Speeches (0)
- Viorica DĂNCILĂ
Plenary Speeches (0)
- Ildikó GÁLL-PELCZ
Plenary Speeches (0)
- Louis GRECH
Plenary Speeches (0)
- Małgorzata HANDZLIK
Plenary Speeches (0)
- Malcolm HARBOUR
Plenary Speeches (0)
- Edit HERCZOG
Plenary Speeches (0)
- María IRIGOYEN PÉREZ
Plenary Speeches (0)
- Danuta JAZŁOWIECKA
Plenary Speeches (0)
- Dennis de JONG
Plenary Speeches (0)
- Tunne KELAM
Plenary Speeches (0)
- Emma McCLARKIN
Plenary Speeches (0)
- Zofija MAZEJ KUKOVIČ
Plenary Speeches (0)
- Alajos MÉSZÁROS
Plenary Speeches (0)
- Andreas MÖLZER
Plenary Speeches (0)
- Vital MOREIRA
Plenary Speeches (0)
- Claudio MORGANTI
Plenary Speeches (0)
- Kristiina OJULAND
Plenary Speeches (0)
- Franz OBERMAYR
Plenary Speeches (0)
- Gilles PARGNEAUX
Plenary Speeches (0)
- Jaroslav PAŠKA
Plenary Speeches (0)
- Hubert PIRKER
Plenary Speeches (0)
- Anni PODIMATA
Plenary Speeches (0)
- Phil PRENDERGAST
Plenary Speeches (0)
- Sylvana RAPTI
Plenary Speeches (0)
- Mitro REPO
Plenary Speeches (0)
- Heide RÜHLE
Plenary Speeches (0)
- Paul RÜBIG
Plenary Speeches (0)
- Nikolaos SALAVRAKOS
Plenary Speeches (0)
- Olle SCHMIDT
Plenary Speeches (0)
- Martin SCHULZ
Plenary Speeches (0)
- Olga SEHNALOVÁ
Plenary Speeches (0)
- Monika SMOLKOVÁ
Plenary Speeches (0)
- Ewald STADLER
Plenary Speeches (0)
- Catherine STIHLER
Plenary Speeches (0)
- Silvia-Adriana ȚICĂU
Plenary Speeches (0)
- Bernadette VERGNAUD
Plenary Speeches (0)
- Barbara WEILER
Plenary Speeches (0)
- Angelika WERTHMANN
Plenary Speeches (0)
- Karim ZÉRIBI
Plenary Speeches (0)
Amendments | Dossier |
54 |
2012/2044(INI)
2012/03/28
ITRE
54 amendments...
Amendment 10 #
Draft opinion Paragraph 4 4. Points out that the active participation of consumers
Amendment 11 #
Draft opinion Paragraph 4 4. Points out that the
Amendment 12 #
Draft opinion Paragraph 4 4. Points out that in some EU Member States, consumers have hitherto been unable to choose electricity suppliers freely and pay a competitive and fair price for electricity; points out that the active participation of consumers is needed in order to benefit from the dissemination of smart energy systems; stresses the need to promote transparent billing and the dissemination of effective and comprehensive price comparison tools, as well as
Amendment 13 #
Draft opinion Paragraph 4 4. Points out that the active participation of consumers is needed in order to benefit from the dissemination of smart energy systems; stresses the need to promote transparent
Amendment 14 #
Draft opinion Paragraph 4 a (new) 4a. Encourages the establishment of a common methodology and a common, comprehensive and easy-to-use format for energy-related bills, with a minimum level of information that suppliers should include when billing, to allow consumers to understand the content of their energy bills anywhere in the EU and thus to use energy more economically and efficiently;
Amendment 15 #
Draft opinion Paragraph 4 a (new) 4a. Points to the positive results obtained in certain Member States where energy savings requirements imposed on energy companies have led to many advantages results, including the more widespread use of smart electricity meters for the benefit of consumers;
Amendment 16 #
Draft opinion Paragraph 4 b (new) 4b. Draws attention to the importance of measures to increase energy efficiency, especially in the building sector; calls on the Member States to ensure a sufficient number of energy auditors are in place so that the energy audit is accessible to all consumers; calls on the Member States and the Commission, in the future multi- annual financial framework, to ensure resources for the financing of energy efficiency measures in the building sector and, especially, in the housing sector; calls on the Member States and the Commission to develop a legal framework to encourage and ensure the involvement of energy suppliers in implementing measures to increase the energy performance of buildings;
Amendment 19 #
Draft opinion Paragraph 5 5. Calls on the Commission to monitor the market and address legislative gaps
Amendment 2 #
Draft opinion Paragraph 1 1. Recalls that the EU legislation in force is intended to protect
Amendment 20 #
Draft opinion Paragraph 5 a (new) 5a. Reminding that a Digital Single Market, where services can flow freely on a 500 million consumer market, is a crucial driver for competitiveness and economic growth, providing highly- qualified jobs and facilitating EU's convergence into a knowledge driven economy;
Amendment 21 #
Draft opinion Paragraph 5 b (new) 5b. Points out that a European market with nearly 500 million people connected to high-speed broadband would act as a spearhead for the development of the internal market; stresses the need to connect the digital agenda with the provisions of new services such as e-trade, e-health, e-learning, e-banking and e- government services;
Amendment 22 #
Draft opinion Paragraph 5 c (new) 5c. Calls for the establishment of a 'one- stop-shop' for VAT in each Member State in order to facilitate cross-border e- commerce for SMEs and entrepreneurs;
Amendment 23 #
Draft opinion Paragraph 5d (new) 5d. Stresses the urgent need for the EU to provide business and consumers with confidence and means to trade online in order to increase cross-border trade; therefore calls for simplification of licensing systems and the creation of an efficient framework for copyright;
Amendment 24 #
Draft opinion Paragraph 6 6. Calls on the Member States to implement the EU telecommunications legislation in a timely fashion, and asks the Commission to closely examine this implementation process and to penalise non-
Amendment 25 #
Draft opinion Paragraph 6 a (new) 6a. Points out that a roaming-free Europe for mobile telecommunication should be a goal of the European Union, to be urgently achieved, as a mean to complete the digital and telecommunication internal market, trigger the competition among service providers by enabling the entrance of new companies, enforce consumers' rights and provide a consistent and resilient digital and telecommunication platform for the EU;
Amendment 26 #
Draft opinion Paragraph 7 7. Urges the Member States to ensure that NRAs have the resources enabling them to monitor and penalise unequal quality of service, and that consumer feedback is taken into account; calls on the Member States to launch information campaigns to make consumers aware of their rights in order to increase their negotiating power in relation to communications service providers;
Amendment 27 #
Draft opinion Paragraph 8 8. Calls on NRAs and consumer organisations to provide a clear and transparent overview of the telecommunications services and prices offered to consumers. Recommends that prices for telecommunication services (for example voice, SMS, data) should appear in a uniform price per minute, price per SMS, price per MB format in order to facilitate the comparison of the services offered, and in order for bundles to be comparable. Such comparison should include other elements, such as minimum term and penalties which can also influence the price. Emphasizes that customers should be able to access all information usage related to their service options free of charge. In order to limit the effects of bill-shock and encourage consumer-awareness, consumers should be allowed to be able to set up usage limits not only for roaming services, but also for domestic services, especially data, as many times they are not aware of the effect of their usage on their bills;
Amendment 28 #
Draft opinion Paragraph 8 a (new) 8a. Calls on Member States to take the necessary steps to facilitate access for smaller operators to the mobile services market, which is today characterised by a few dominant actors;
Amendment 29 #
Draft opinion Paragraph 9 9. Calls on the Commission to improve SMEs' access to capital markets by streamlining information and making funding procedures easier; Urges the Member States to foster SMEs' participation in public procurement by launching electronic procurement procedures, simplifying administration, reducing red tape, dividing procurements into lots and accelerating payments to subcontractors;
Amendment 3 #
Draft opinion Paragraph 1 a (new) 1a. Regrets that the free movement of services, accounting for 70 % of the Union's GDP, is severely constrained by administrative obstacles and diverging national rules; urges therefore for a fully implemented and extended Service Directive covering all services in a modern knowledge-based economy;
Amendment 30 #
Draft opinion Paragraph 9 9. Calls on the Commission to improve SMEs' access to capital markets by streamlining information and making funding procedures easier, more efficient and more transparent;
Amendment 31 #
Draft opinion Paragraph 9 a (new) 9a. points out that the participation of EU companies in cross-border public procurement remains very low, and EU companies, particularly SMEs, face difficulties participating in cross-border public procurement due to the different and complicated administrative procedures that exist; welcomes the public procurement reform proposed by the Commission and considers that setting common principles at the EU level and flexible, clear and simple public procurement rules would enable companies, above all, SMEs, to better exploit the opportunities offered by cross- border public procurement;
Amendment 32 #
Draft opinion Paragraph 9 a (new) 9a. Calls on Member States and the Commission to facilitate investment opportunities for innovative start-ups by removing obstacles that hinders the emergence of an EU wide venture capital market;
Amendment 33 #
Draft opinion Paragraph 9 b (new) 9b. Emphasises that it is essential to establish an EU-wide public e- procurement system, which would ensure greater transparency and competitiveness, and would allow public money to be used more efficiently;
Amendment 34 #
Draft opinion Paragraph 10 10. Calls on the Member States to create ‘one-stop shops’ by means of which SMEs can apply for European, national and local funds; stresses the importance of 'one-stop shops' as fundamental starting points to attract and enable private investments in the field of research and energy and calls on the Commission to reinforce the measures for further simplification and transparency of the European, national and local financing frameworks.
Amendment 35 #
Draft opinion Paragraph 10 10. Calls on the Member States to create ‘one-stop shops’ by means of which SMEs can apply for European, national and local funds; Urges the Member States to facilitate SMEs' access to funds by simplifying the rules of data submission and to promote online data repositories for certificates and other supporting documents.
Amendment 36 #
Draft opinion Paragraph 10 10. Calls on the Member States to
Amendment 37 #
Draft opinion Paragraph 10 Calls on the Member States to
Amendment 38 #
Draft opinion Paragraph 10 10. Calls on the Member States to follow the fundamental single point of contact principle to create ‘one-stop shops’ by means of which SMEs can apply for European, national and local funds.
Amendment 39 #
Draft opinion Paragraph 10 a (new) 10a. Points out that differences in the regulation of e-signatures in the Member States remain a major obstacle to the proper functioning of the EU Single Market, particularly the provision of services; considers that it is essential to establish a single system for the recognition of e-signatures throughout the EU.
Amendment 4 #
Draft opinion Paragraph 2 2.
Amendment 40 #
Draft opinion Paragraph 10 a (new) 10a. Calls on Member States and the Commission to secure agreements enabling SMEs to operate all over Europe and commercialise their ideas by granting them better access to markets and reducing red tape.
Amendment 41 #
Draft opinion Sub-heading and paragraph 10 a (new) E-commerce 10a. Calls on Member States to rapidly implement the Consumer Rights Directive and calls on the Commission use all means available to stimulate the greater penetration of e-commerce as a normal business practice, for both business-to- consumer and business-to-business transactions.
Amendment 43 #
Draft opinion Paragraph 10 a (new) 10a. Stresses the fact that e-government is especially beneficial for citizens and SMEs from the EU, with advantages due to reduced administrative costs, as citizens and SMEs are often confronted with insurmountable obstacles when operating at a cross-border level in the EU;
Amendment 44 #
Draft opinion Paragraph 10 b (new) 10b. Points out that the major obstacles to cross-border access to public administration e-services relate to the use of electronic signatures and identification and the lack of compatibility of e- government systems at EU level; calls on the Commission to revise its Directive on electronic signatures to ensure their mutual recognition;
Amendment 45 #
Draft opinion Paragraph 10 c (new) 10c. Emphasises the fact that e- government applications should be reviewed, and, if necessary, modified to be also accessible to non-resident users; emphasises the fact that compatibility is necessary at a local, regional and national level, as well as at EU level;
Amendment 46 #
Draft opinion Paragraph 10 d (new) 10d. Calls on the Member States to use ICT tools to improve transparency and accountability, reduce administrative burdens, improve administrative processes, reduce carbon dioxide emissions, save public resources and to contribute to a more participatory democracy, while at the same time strengthening the level of trust and confidence;
Amendment 47 #
Draft opinion Paragraph 10 e (new) 10e. Emphasises the fact that national public e-procurement systems should advance in order to facilitate cross-border services, to ensure the realisation of an internal market for services and to fully apply the Services Directive;
Amendment 48 #
Draft opinion Paragraph 10 f (new) 10f. Regrets the fact that the legislative proposal aimed at ensuring the full accessibility of public sector websites by 2015 has been deferred; welcomes the roadmap for digital inclusion and calls for the implementation of the Web Accessibility Initiative (WAI) and the Web Content Accessibility Guidelines (WCAG) for e-government portals;
Amendment 49 #
Draft opinion Paragraph 10 g (new) 10g. Draws attention to the fact that it is still difficult for passengers to book and buy tickets for multimodal journeys within the EU and calls on the Commission, Member States and companies in the transport sector to ensure the creation of an integrated multimodal ticketing system by 2015;
Amendment 5 #
Draft opinion Paragraph 2 a (new) 2a. Recalls that the Treaty of the Functioning of the European Union, art. 194, establishes that the Union policy on energy shall be driven by a spirit of solidarity between Member States; points out that the completion of the internal market of energy should take into account the structural socio-economic differences of the European regions and should not impose burdens on Member States;
Amendment 50 #
Draft opinion Paragraph 10 h (new) 10h. Welcomes the significant growth of e-commerce and draws attention to consumers’ concerns about transaction security; calls on the Member States and the Commission to strengthen the legislative framework that protects consumers using e-commerce and to develop a framework that promotes the certification of e-commerce websites, financial institutions and public institutions, in terms of security, so that consumers can have confidence when they access these websites;
Amendment 51 #
Draft opinion Paragraph 10 i (new) 10i. Draws attention to the importance of developing European standards, which is absolutely necessary both for the realisation of the Single Market and for increasing the international competitiveness of the EU; calls on the Commission to ensure easier access to European standards for SMEs and micro- enterprises;
Amendment 52 #
Draft opinion Paragraph 10 j (new) 10j. Welcomes the initiative on e- invoicing, which aims to transform e- invoicing into the predominant billing method in the EU by 2020, as well as the decision of the Commission to create the European Multi-Stakeholder Forum on eInvoicing (EMSFEI;.
Amendment 53 #
Draft opinion Paragraph 10 k (new) 10k. Emphasises the substantial benefits offered by e-invoicing (shorter payment periods, fewer errors, more efficient VAT collection, reduction in printing and shipping costs and the integrated processing of commercial activities) and invites industry and European Standardisation Organisations to continue their efforts to promote convergence towards a common data model for e-invoicing;
Amendment 54 #
Draft opinion Paragraph 10 l (new) 10l. Emphasises the importance of legal certainty, a clear technical environment and open and compatible solutions for e- invoicing, based on legal requirements, commercial operations and common technical standards, in order to facilitate its widespread adoption.
Amendment 6 #
Draft opinion Paragraph 2 a (new) 2a. Urgent action is needed, nationally and at EU level to remove planning and regulatory barriers to investments in energy infrastructure to release the potential of the single market;
Amendment 7 #
Draft opinion Paragraph 2 b (new) 2b. Calls on the Commission to promote urgent measures aimed at overcoming the energy infrastructural imbalances existing in the European Union that represent an obstacle to the completion of the internal energy market and the achievement of the Europe 2020 goals;
Amendment 8 #
Draft opinion Paragraph 3 3. Urges the Member States to provide NRAs with the powers and resources needed to exercise their duties, e.g. monitoring and proper customer complaint handling; asks the Commission and ACER to propose recommendations on how the NRAs' supervisory powers could be improved; calls on the Commission to promote improvements to the coordination and the exchange of best practices and information among NRAs, national and European competent authorities;
Amendment 9 #
Draft opinion Paragraph 3 a (new) 3a. Emphasises the fact that significant differences exist between energy bills, depending on the supplier, with regard to the quantity and quality of information provided to European energy consumers and emphasises that it is essential to provide consumers with timely and adequate information on consumption and pricing so that they can choose the energy supplier they wish;
source: PE-485.945
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The Committee on the Internal Market and Consumer Protection adopted the own-initiative report by Regina BASTOS (EPP, PT) on the 20 main concerns of European citizens and business with the functioning of the Single Market in response to the Commission working document entitled Single Market through the lens of the people: a snapshot of citizens and businesses 20 main concerns which followed Parliaments resolution of 20 May 2010 on a single market at the service of consumers and citizens. It notes that there are still too many obstacles preventing Europeans from taking full advantage of the existence of the single market, thus hindering the development of a sense of belonging to the same community, and that there is an urgent need to resolve these difficulties in order to allow Europeans to benefit fully from their right to freedom of movement and the advantages resulting from membership of the EU. Members call on the Commission to present concrete actions and feasible proposals to resolve the issues identified as the 20 main concerns of the citizens, stating that, in this time of severe financial crisis, the EU needs to step up its efforts to eliminate barriers to the smooth functioning of the single market, in particular in sectors which can act as motors for sustainable growth, such as crossborder business and entrepreneurial activities, service provision, mobility, access to finance and financial literacy. The report highlights several issues Vehicle registration: Members note that Parliament receives numerous complaints from citizens faced with cumbersome formalities, very often relating to the re-registration of their vehicles in another Member State and the associated additional costs. They call for: (i) full implementation of the principles of EU law on the registration of cars in other Member States, (ii) a legislative proposal on the roadworthiness testing of motor vehicles, with a view to reducing the administrative burden for citizens and industry; (iii) the mutual recognition of technical controls between Member States; (iv) the establishment of a European database to centralise the technical data of all vehicles, in order to enable Europe-wide comparability and facilitate cross border vehicle registration; (v) minimising the financial cost to the public of registering vehicles in another Member State, by avoiding unnecessary costs through a common approach. Professional qualifications: the committee recognises that increased mobility of qualified labour can contribute to making Europe more competitive and to this, feels it is necessary to adopt a modern framework for the recognition of professional qualifications, by making use of the Internal Market Information System (IMI) alert mechanism. It welcomes the introduction of a European Professional Card supported by the Internal Market Information System, and, highlighting the success of the automatic recognition procedure contained in Directive 2005/36/EC, calls for an assessment to be made of the possibility of extending it to more professions. Bank accounts: Members note that European citizens have found banks imposing a range of impediments and complex and discriminatory demands when they want to open a bank account, with the result that 30 million European citizens have no bank account and mobility is thus impeded. They stress that all EU citizens who do not already hold a bank account in the Member State where they have lodged a request for one should have access to basic banking services, and they call on the Commission to make a legislative proposal to ensure consumer-friendly procedures for opening bank accounts across the Union. Governance: the committee reaffirms the need to strengthen cooperation and interaction between Parliament, the Council, the Commission and Member States, so that citizens feel more included in the main projects and day-to-day activities of the EU and so that EU action, where deemed necessary, is targeted and useful. Furthermore, dialogue with civil society is essential to restore confidence in the single market. Members call on the Commission to:
Information and communication: the report emphasises that there is a lack of information about the single market, which often means that citizens and enterprises do not know or do not understand their rights and obligations, and do not know how to obtain the required answers or assistance. It calls on the Commission to make use of all available technological resources in order to launch a dialogue with the citizens on the single market, by organising interactive information campaigns, prioritising the 20 main concerns, informing citizens and enterprises concerning the benefits of the Single Market, practical and concrete solutions to their day-to-day problems, and their rights, and encouraging them to participate in the creation of a competitive, fair and balanced market, while also paying special attention to strengthening the Points of Single Contact (PSCs). Members go on to make a series of recommendations on the provision of information on energy bills, the development of a single digital market, and right the European Health Insurance Card (EHIC).
Lastly, Members make a series of recommendations to the Commission to:
New
The Committee on the Internal Market and Consumer Protection adopted the own-initiative report by Regina BASTOS (EPP, PT) on the 20 main concerns of European citizens and business with the functioning of the Single Market in response to the Commission working document entitled Single Market through the lens of the people: a snapshot of citizens and businesses 20 main concerns which followed Parliaments resolution of 20 May 2010 on a single market at the service of consumers and citizens. It notes that there are still too many obstacles preventing Europeans from taking full advantage of the existence of the single market, thus hindering the development of a sense of belonging to the same community, and that there is an urgent need to resolve these difficulties in order to allow Europeans to benefit fully from their right to freedom of movement and the advantages resulting from membership of the EU. Members call on the Commission to present concrete actions and feasible proposals to resolve the issues identified as the 20 main concerns of the citizens, stating that, in this time of severe financial crisis, the EU needs to step up its efforts to eliminate barriers to the smooth functioning of the single market, in particular in sectors which can act as motors for sustainable growth, such as crossborder business and entrepreneurial activities, service provision, mobility, access to finance and financial literacy. The report highlights several issues Vehicle registration: Members note that Parliament receives numerous complaints from citizens faced with cumbersome formalities, very often relating to the re-registration of their vehicles in another Member State and the associated additional costs. They call for: (i) full implementation of the principles of EU law on the registration of cars in other Member States, (ii) a legislative proposal on the roadworthiness testing of motor vehicles, with a view to reducing the administrative burden for citizens and industry; (iii) the mutual recognition of technical controls between Member States; (iv) the establishment of a European database to centralise the technical data of all vehicles, in order to enable Europe-wide comparability and facilitate cross border vehicle registration; (v) minimising the financial cost to the public of registering vehicles in another Member State, by avoiding unnecessary costs through a common approach. Professional qualifications: the committee recognises that increased mobility of qualified labour can contribute to making Europe more competitive and to this, feels it is necessary to adopt a modern framework for the recognition of professional qualifications, by making use of the Internal Market Information System (IMI) alert mechanism. It welcomes the introduction of a European Professional Card supported by the Internal Market Information System, and, highlighting the success of the automatic recognition procedure contained in Directive 2005/36/EC, calls for an assessment to be made of the possibility of extending it to more professions. Bank accounts: Members note that European citizens have found banks imposing a range of impediments and complex and discriminatory demands when they want to open a bank account, with the result that 30 million European citizens have no bank account and mobility is thus impeded. They stress that all EU citizens who do not already hold a bank account in the Member State where they have lodged a request for one should have access to basic banking services, and they call on the Commission to make a legislative proposal to ensure consumer-friendly procedures for opening bank accounts across the Union. Governance: the committee reaffirms the need to strengthen cooperation and interaction between Parliament, the Council, the Commission and Member States, so that citizens feel more included in the main projects and day-to-day activities of the EU and so that EU action, where deemed necessary, is targeted and useful. Furthermore, dialogue with civil society is essential to restore confidence in the single market. Members call on the Commission to:
Information and communication: the report emphasises that there is a lack of information about the single market, which often means that citizens and enterprises do not know or do not understand their rights and obligations, and do not know how to obtain the required answers or assistance. It calls on the Commission to make use of all available technological resources in order to launch a dialogue with the citizens on the single market, by organising interactive information campaigns, prioritising the 20 main concerns, informing citizens and enterprises concerning the benefits of the Single Market, practical and concrete solutions to their day-to-day problems, and their rights, and encouraging them to participate in the creation of a competitive, fair and balanced market, while also paying special attention to strengthening the Points of Single Contact (PSCs). Members go on to make a series of recommendations on the provision of information on energy bills, the development of a single digital market, and right the European Health Insurance Card (EHIC).
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