6 Amendments of Mikael GUSTAFSSON related to 2012/2067(INI)
Amendment 8 #
Draft opinion
Paragraph 3
Paragraph 3
3. Stresses that consumers have a right to effective and equal protection regardless of their mode of transport; calls for one single regulation comprising all provisions and principles of passenger rights in order to reduce fragmentation and reconcile inconsistencies across the different areas of passengers‘ rights, without compromising existing rights;
Amendment 13 #
Draft opinion
Paragraph 3 a (new)
Paragraph 3 a (new)
Amendment 18 #
Draft opinion
Paragraph 3 c (new)
Paragraph 3 c (new)
3c. Notes that there is a problem with the existing Regulation (EC) 261/2004 where Non-EEA air carriers refuse to pay compensation to passengers flying from third countries to the Union, when operating air carrier services on behalf of EEA air carriers; Calls on the Commission to remedy this situation by effectuating the important principle that the EU operator with whom the passenger has a contract has to ensure EU passenger rights are respected, even when the EU operator is not responsible for carrying out the transport itself;
Amendment 24 #
Draft opinion
Paragraph 4 a (new)
Paragraph 4 a (new)
4a. Stresses that enforcement of existing passenger rights should be a key priority. National enforcement bodies should work closely together and should have sufficient means and resources to ensure effective enforcement. Effective enforcement reduces the need for additional reporting obligations for operators, as foreseen by the Commission
Amendment 26 #
Draft opinion
Paragraph 5
Paragraph 5
5. Stresses the need to ensure that passengers are informed of these rights before purchasing travel services, and that such information is easy to understand and made available throughout the various stages of travel; calls for action to strengthen the role of consumer centres in resolving consumer problems and disputes, and to ensure that effective mechanisms for alternative dispute resolution and collective redress are available; calls, in this context, for the establishment of a single helpline website for information on passengers‘ rights (www.travel.eu)s in each Member State;
Amendment 31 #
Draft opinion
Paragraph 5 a (new)
Paragraph 5 a (new)
5a. Calls for the definition of a hard core of passenger transport services which are to be consistently included in the basic fare regardless of the transport mode. Such services should cover at least: all operational costs indispensable to transport passengers (including those linked to the carrier's legal obligations such as safety, security and passenger rights), all aspects essential for travelling from the passenger perspective (such as the provision of tickets and boarding cards or carrying a minimum luggage and personal belongings) and all costs related to payment (such as credit card costs);