11 Amendments of Phil BENNION related to 2012/2067(INI)
Amendment 25 #
Motion for a resolution
Paragraph 3
Paragraph 3
3. Is aware that there are structural differences within individual transport modes and that a single cross-cutting regulation on passenger rights as a whole cannot be drawn up at present, because the regulations on passenger rights in waterborne and bus and coach transport have not yet entered into force ; considers that the proposed charter of basic rights would be appropriate to deal with these structural differences ;
Amendment 30 #
Motion for a resolution
Paragraph 4
Paragraph 4
4. Therefore calls on the Commission, at this stage, to draw up guidelines on the application and implementation of rights in all transport modes, which shouldall not serve either to standardise the laws or to water down passenger rights;
Amendment 34 #
Motion for a resolution
Paragraph 4 a (new)
Paragraph 4 a (new)
4 a. Stresses the importance for the European Union to continue addressing passenger rights in bilateral and international agreements for all modes of transport, to improve passenger protection beyond EU borders ;
Amendment 36 #
Motion for a resolution
Paragraph 5
Paragraph 5
5. Welcomes the Commission's decision to continue its information campaign on passenger rights until 2014; recommends that national consumer protection authorities and agencnational enforcement bodies be involved in the campaign, since they can do a great deal to educate passengers about their rights (for instance by producing literature for travel agencies or web content);
Amendment 58 #
Motion for a resolution
Paragraph 6 a (new)
Paragraph 6 a (new)
6 a. In case of through ticketing, clear information should be given on liability of the carriers, in the event of damage to baggage during the journey, on differentiated baggage allowances, compensation for delays and rules between carriers as well as on adequate rerouting in case of travel disruption and missed connections, including intermodal rerouting ;
Amendment 71 #
Motion for a resolution
Paragraph 8
Paragraph 8
8. Recommends that adequately staffed info points and help desks be set up at places of departure and arrival (airports, railway stations, bus terminals, and ports) and that both carriers and the operators of the above facilities provide more comprehensive assistance to passengers, including in the event of massive travel disruption;
Amendment 113 #
Motion for a resolution
Paragraph 13
Paragraph 13
13. Calls on the Commission to makefacilitate cooperation and exchange of best practices between the national enforcement bodies work, to morve closely together, adopt moretowards the adoption of uniform working methods, and better exchange of information intensively at national level and EU-wide with a view to networking and to implementing the relevant EU legislation more consistently;
Amendment 133 #
Motion for a resolution
Paragraph 15
Paragraph 15
15. Calls on the Commission to produce a standard EU-wide complaint form, similar to the existing Air Passenger Rights EU Complaint form, to be translated into all EU languages and used for all modes, which should be given to passengers when they make a reservation; believes that a fixed maximum time limit for filing and handling complaints should be laid down for all modes;
Amendment 181 #
Motion for a resolution
Paragraph 19 a (new)
Paragraph 19 a (new)
19 a. Calls on the Member states to clarify competencies of their national enforcement bodies with respect to handling complaints related to mishandled luggage in maritime and aviation transport.
Amendment 205 #
Motion for a resolution
Paragraph 22
Paragraph 22
22. Maintains that the transport infrastructure must be such as to enable people with disabilities or reduced mobility to have access without discrimination to all means of transport; as regards the cases in which unaccompanied people with disabilities are denied boarding on account of safety regulations, draws attention to the judgment handed down by a Frencthe High cCourt inof Bobigny, 13 January 2012;
Amendment 231 #
Motion for a resolution
Paragraph 26
Paragraph 26
26. UStrongly urges the Commission to continue its efforts to develop a European multimodal travel planner, considered as a key element of Intelligent Transport Systems (ITS) deployment, to provide door-to-door information, including both cost and duration of journeys, to passengers, and calls on the Member States, together with the Commission, to remove the obstacles to access to public traffic data and data transfer;