Activities of Dita CHARANZOVÁ related to 2022/2036(INI)
Shadow reports (1)
REPORT on eGovernment accelerating digital public services that support the functioning of the single market
Amendments (26)
Amendment 1 #
Motion for a resolution
Citation 2 a (new)
Citation 2 a (new)
— having regard to the Tallinn Declaration on E-government from the ministerial meeting during the Estonian Presidency of the Council of the EU of 6 October 2017,
Amendment 2 #
Motion for a resolution
Citation 2 b (new)
Citation 2 b (new)
— having regard to the United Nations 2022 E-Government Study,
Amendment 20 #
Motion for a resolution
Recital H a (new)
Recital H a (new)
H a. whereas the Covid 19 pandemic massively increased the use and acceptance of eGovernment services by the general public;
Amendment 28 #
Motion for a resolution
Paragraph 1 a (new)
Paragraph 1 a (new)
1 a. Stresses that digitalisation should be an integral and integrated part of all government policies and administrative procedures; believes that eGovernment should be the primary way for the functioning of government services;
Amendment 33 #
Motion for a resolution
Paragraph 2 a (new)
Paragraph 2 a (new)
2 a. Believes that digital government services should be continuously updated to the needs of citizens; underlines that accepting and applying user input and feedback should be standard part of the working of all administrations;
Amendment 37 #
Motion for a resolution
Paragraph 3
Paragraph 3
3. Emphasises that the provision of digital public services implies the use of personal data, and therefore calls on the Commission and Member States to pay special attention to the protection of citizens’ personal data and act in accordance with Regulation (EU) 2016/679;
Amendment 38 #
Motion for a resolution
Paragraph 3 a (new)
Paragraph 3 a (new)
3 a. Underlines that due to the nature of the personal data held by governments and the potential harm to an individual if such data was misused or leaked online, digital public services must be subject to the highest security standards; believes that this should include the compartmentalising of sensitive data such as biometrics;
Amendment 40 #
Motion for a resolution
Paragraph 3 b (new)
Paragraph 3 b (new)
3 b. Stresses that digital solutions and simplified and exceptional administrative processes and measures adopted during the Covid-19 pandemic crisis should be maintained; believes the continued ability to complete administrative procedures solely through digital means would continue the efficiencies developed and prevent the return to slower and sometimes more costly “traditional” procedures including practices and paperwork shown to be unnecessary during the crisis;
Amendment 41 #
Motion for a resolution
Paragraph 4
Paragraph 4
4. Emphasises that connectivity and stable broadband internet coverage, especially on islands and in rural areas, is of key importance for the development of eGovernment; calls on the Commission, therefore, to complete the necessary infrastructure for broadband internet access, including via fibre-to-home, in cooperation with the Member States; recalls the obligations of all Member States under the Universal Service Obligations (USO) section of the European Electronic Communications Code to ensure broadband access to all households; encourages the Member States to use the option to provide USO service via mobile internet providers as well as fixed providers;
Amendment 56 #
Motion for a resolution
Paragraph 7
Paragraph 7
7. Believes that e-health has untapped potential, and therefore welcomes the Commission’s intention to create a European health data space; emphasises, furthermore, that e-medical records are extremely useful for stimulating cross- border research and, providing cross-border healthcare and fulfilling the promise to European citizens that they should be able to access and exchange their health data across borders;
Amendment 64 #
Motion for a resolution
Paragraph 10 a (new)
Paragraph 10 a (new)
Amendment 66 #
Motion for a resolution
Paragraph 10 b (new)
Paragraph 10 b (new)
10 b. Notes European citizens overwhelming use mobile devices today and many now lack of a fixed desktop or full size laptop; stresses that government websites and services should be fully compatible with mobile browsers and the limited screen size on most devices; equally notes the declining ownership of printers and asks governments to ensure that forms can be completed, signed and submitted without the need to print;
Amendment 67 #
Motion for a resolution
Paragraph 10 c (new)
Paragraph 10 c (new)
10 c. Notes that due to the lack of physical copies of government documents, the need for governments to provide a secure cloud storage of official documents and to ensure that all documents are maintained and not deleted unless by the citizen themselves; stresses the need for a legal way for families to access official documents for deceased family members, including property, tax, and other vital records.
Amendment 72 #
Motion for a resolution
Paragraph 13
Paragraph 13
13. Emphasises the role of eGovernment in issuing building permits; believes that significant progress should be made to make applying for a building permit simpler and in shortening the deadlines for issuing building permits;
Amendment 77 #
Motion for a resolution
Paragraph 15 a (new)
Paragraph 15 a (new)
15 a. Supports the greater automation of internal governmental services and between governments, regulators and private businesses; stresses the need for governments to create application programming interfaces allowing for the direct submission and collection of data via automated or other means;
Amendment 78 #
Motion for a resolution
Paragraph 15 b (new)
Paragraph 15 b (new)
15 b. Supports the creation of government sandboxes for testing new ways to engage with citizens and to seek innovations in eGovernment;
Amendment 79 #
Motion for a resolution
Paragraph 15 c (new)
Paragraph 15 c (new)
15 c. Encourages governments to be more data-driven and to use available data to better predict and adapt to citizens demands and needs;
Amendment 80 #
Motion for a resolution
Paragraph 16 a (new)
Paragraph 16 a (new)
16 a. Anticipates the launch of the Once-Only Principle (OOP) in 2023; points out that the OOP will simplify the contact with public authorities as it enables public entities to share citizen data with each other, so information only needs to be entered once; stresses that the OOP will reduce administrative burdens both for citizens and for businesses as already provided information can be reused and public authorities will be able to communicate with each other, thus facilitating more efficient procedures in general, but also cross-border;
Amendment 107 #
Motion for a resolution
Paragraph 25
Paragraph 25
25. Underlines that digital public administration should be inclusive and easily accessible for people with different needs, such as elderly people and people with disabilities; reminds Member States of their obligations under the Web Accessibility Act, while encouraging them to go beyond the minimums required by it; asks Member States to increase the rate of active testing of services for accessibility by third parties and associations;
Amendment 110 #
Motion for a resolution
Paragraph 25 a (new)
Paragraph 25 a (new)
25 a. At the same time, stresses the need for support to begiven to those citizens who are unable or unwilling to complete all government procedures online; asks all governments to ensure that services are available to help these citizens to complete administration tasks despite their limitations; underlines that eGovernment should not lead to the exclusion of citizens without digital skills;
Amendment 113 #
Motion for a resolution
Paragraph 25 b (new)
Paragraph 25 b (new)
25 b. Underlines that humans must continue to be central to decision-making; stresses the need for humans to be able to override or reverse automated decisions; notes the frustration of citizens went faced with unsolvable errors in data entry forms on government websites and therefore the inability to submit forms online;
Amendment 114 #
Motion for a resolution
Paragraph 25 c (new)
Paragraph 25 c (new)
25 c. Asks the Member States to ensure that their legal frameworks support and allow the use of digital solutions wherever possible, including the use of digital signatures and the submission of digital copies of documents instead of original physical documents;
Amendment 116 #
Motion for a resolution
Paragraph 26 a (new)
Paragraph 26 a (new)
Amendment 120 #
Motion for a resolution
Paragraph 27 a (new)
Paragraph 27 a (new)
27 a. Emphasises that the largest number of interactions between citizens and governments is at the local and regional level; considers that especial focus and support should be given to local government who often do not have the skills or funding to fully adopt eGovernment solutions; stresses that this should be key part of any future e- government action plan;
Amendment 122 #
Motion for a resolution
Paragraph 27 b (new)
Paragraph 27 b (new)
27 b. Notes the problem of a lack of ICT experts within governments and the competition for trained employees with the private sector; asks the Commission to take this into account and to help seek potential ways to encourage ICT professionals to work for the public sector;
Amendment 123 #
Motion for a resolution
Paragraph 27 c (new)
Paragraph 27 c (new)
27 c. Welcomes the Commission´s work on the “JoinUp” platform and the European Interoperability Framework (EIF); believes that common tools, sharing of best practices and joint software projects between different administrative can cut costs and increase the speed of digitisation; underlines that the 2017 EIF v3 should be revised and a new EIF v4 proposed soon; welcomes the work on a European Interoperability Framework for Smart Cities and Communities (EIF4SCC);