10 Amendments of Isabella DE MONTE related to 2016/0380(COD)
Amendment 108 #
Proposal for a directive
Recital 36
Recital 36
(36) In order to assist consumers' active participation in the electricity market, the smart metering systems to be deployed by Member States in their territory should be interoperable, not represent a barrier to switching of supplier, and should be equipped with fit-for-purpose functionalities that allow consumers to have near-real time access to their consumption data, modulate their energy consumption and, to the extent that the supporting infrastructure permits, offer their flexibility to the network and to energy services companies, be rewarded for it, and achieve savings in their electricity bill. Smart meters shall be free of charge to energy-poor final household consumers.
Amendment 371 #
Proposal for a directive
Article 10 – paragraph 2 – point i a (new)
Article 10 – paragraph 2 – point i a (new)
(ia) shall, in accordance with the concept of vulnerable consumers as described in Article 28, prohibit the disconnection of electricity and gas to vulnerable consumers;
Amendment 556 #
Proposal for a directive
Article 15 – paragraph 1 a (new)
Article 15 – paragraph 1 a (new)
1a. final household customers have easy and clear access to information, including through their single point of contact in Article 25, on their rights that apply to their participation in the market as active consumers.
Amendment 743 #
Proposal for a directive
Article 18 – paragraph 3 – subparagraph 1
Article 18 – paragraph 3 – subparagraph 1
Billing shall take place on the basis of actual consumption at least once a year. Billing information shall be made available at least once every three months, upon request or where the final customers have opted to receive electronic billing at any time or else twice a year.
Amendment 747 #
Proposal for a directive
Article 18 – paragraph 3 – subparagraph 2
Article 18 – paragraph 3 – subparagraph 2
This obligation may be fulfilled by a system of regular readings by the operator or voluntary self-reading by the final customers whereby they communicate readings from their meter to the supplier. Only when the final customer has not been provided a meter reading for a given billing interval may billing be based on estimated consumption or a flat rate. The estimated consumption shall be based on a transparent calculation of either the previous year's consumption or the consumption of a comparable household.
Amendment 776 #
Proposal for a directive
Article 18 – paragraph 8 a (new)
Article 18 – paragraph 8 a (new)
8a. Bills and settlement statements shall provide the most important information for consumers on the first page. The first page may contain a shortened version of the key information, with further details included in the in subsequent pages of the bill or settlement statement. Final customers will also be able to access more detailed information both online and through an offline format that is free of charge, consumer friendly and easily accessible so that household consumers without internet access are not at a disadvantage.
Amendment 782 #
Proposal for a directive
Article 18 – paragraph 8 c (new)
Article 18 – paragraph 8 c (new)
8c. Consumer organisations shall be consulted by Member States when they consider changes to the format of bills, as keeping the clarity of information for consumers is fundamentally important. Consumer organisations shall also be involved for the testing of new bill formats.
Amendment 1180 #
Proposal for a directive
Article 59 – paragraph 1 – point q
Article 59 – paragraph 1 – point q
(q) helping to ensure, together with other relevant authorities, that the new and existing consumer protection measures, including rights of active customers and, in particular, final household customers are effective and enforced;
Amendment 1288 #
Proposal for a directive
Annex II – point 1 – paragraph 2 – point d
Annex II – point 1 – paragraph 2 – point d
(d) the contact details of the supplier including a consumer support hotline, the certified email address provided in the contract with the supplier and the latter’s web address;
Amendment 1298 #
Proposal for a directive
Annex II – point 1 – paragraph 2 – point h
Annex II – point 1 – paragraph 2 – point h
(h) information on their rights as regards the means of dispute settlement available to them in the event of a dispute pursuant to Article 26the telephone number and certified email address of the dispute settlement body.