Activities of Isabella DE MONTE related to 2017/0237(COD)
Plenary speeches (1)
Rail passengers' rights and obligations (debate) IT
Amendments (3)
Amendment 216 #
Proposal for a regulation
Article 5 – paragraph -1 (new)
Article 5 – paragraph -1 (new)
Railway undertakings and ticket vendors shall offer neutral and transparent distribution solutions including the data provided by participating railway undertakings in a comprehensive manner and without discrimination or bias. Criteria to be used for ranking shall not be based on any factor directly or indirectly related to the identity of the railway undertaking and shall be applied on a non-discriminatory basis to all participating railway undertakings. Optional price supplements shall be communicated in a clear, transparent and unambiguous way at the start of any booking process and their acceptance by the customer shall be on an ‘opt-in’ basis.
Amendment 282 #
Proposal for a regulation
Article 10 – paragraph 1
Article 10 – paragraph 1
1. Railway undertakings and ticket vendors shall offer tickets and, where available, through-tickets and reservations. They shall make all possible efforts to offer through-tickets, including for journeys across borders and with more than one railway undertaking. In accordance with Directive (EU) 2016/2370 1a, the European Commission shall monitor rail market developments on common information and through-ticketing and present a report to the European Parliament and the Council by 31 December 2022, accompanied, if necessary, by legislative proposals. _________________ 1aDirective (EU) 2016/2370 of the European Parliament and of the Council of 14 December 2016 amending Directive 2012/34/EU as regards the opening of the market for domestic passenger transport services by rail and the governance of the railway infrastructure, OJ L 352, 23.12.2016. Directive (EU) 2016/2370 of the European Parliament and of the Council of 14 December 2016 amending Directive 2012/34/EU as regards the opening of the market for domestic passenger transport services by rail and the governance of the railway infrastructure, OJ L 352, 23.12.2016.
Amendment 337 #
Proposal for a regulation
Article 10 – paragraph 6
Article 10 – paragraph 6
6. Where a passenger receives separate tickets for a single journey comprising successive railway services operated by one or more railway undertakings, his rights to information, assistance, care and compensation shall be equivalent to those under a through-ticket and cover the whole journey from the departure to the final destination, unless the passenger is explicitly informed otherwise in writing. Such information shall in particular state that when the passenger misses a connection, he or she would not be entitled to assistance or compensation based on the total length of the journey. The burden of proof that the information was provided shall lie with the railway undertaking, its agent, tour operator or ticket vendorentity which sold the ticket.