10 Amendments of Dieter-Lebrecht KOCH related to 2011/2150(INI)
Amendment 7 #
Motion for a resolution
Recital C
Recital C
C. whereas effective complaint systems should be at the disposal of passengers if the service is not properly delivered or if any other rights guaranteed to the passengers are infringed, especially since passengers have already paid the price of the ticket before the service is provided and since tax-payers’ money contributes substantially to the subsidies received by air carriers;
Amendment 17 #
Motion for a resolution
Paragraph 1 a (new)
Paragraph 1 a (new)
1a. Emphasises that air passengers not only have rights but also responsibilities, and meeting these helps ensure everything runs safely and smoothly for them and other travellers before, during and after the flight;
Amendment 25 #
Motion for a resolution
Paragraph 3
Paragraph 3
3. Considers that there is a need for a better definition of the EBs’ role, that EBs should have no conflict of interest with air carriers or airports and that national sanctions applicable to air carriers in case of breach of EU rules should be made more effective; considers that EBs should be obliged to publish details of the complaints they receive on a yearly basis and that the Commission should publish a league table based on air carriers’ performance;
Amendment 95 #
Motion for a resolution
Paragraph 10
Paragraph 10
10. Calls on the Commission to address the proliferation of unfair terms in air carrier contracts such as the non-transferability of tickets and the unfair requirement that passengers must use the outgoing part of a return ticket in order to be able to use the return part;
Amendment 105 #
Motion for a resolution
Paragraph 12
Paragraph 12
12. Emphasises that all passengers, including children younger than 2 years, must be carried safely; calls upon the Commission to review the EU OPS Regulation3 to ensure that safe seats are available in the plane;
Amendment 127 #
Motion for a resolution
Paragraph 16
Paragraph 16
16. Highlights that the triple choice for the passenger between refunding, rerouting and rebooking in case of travel disruption is a basic right and that this choice should be immediately offered to all stranded passengers whenever possible;
Amendment 129 #
Motion for a resolution
Paragraph 18
Paragraph 18
Amendment 168 #
Motion for a resolution
Paragraph 23 a (new)
Paragraph 23 a (new)
23a. Calls on the Commission to provide a clear definition of ‘extraordinary circumstances’, including appropriate criteria and compensation options.
Amendment 169 #
Motion for a resolution
Paragraph 23 b (new)
Paragraph 23 b (new)
23b. Stresses that giving equal treatment to long delays and flight cancellations provides an incentive for airlines to cancel a delayed flight which could perhaps still have taken off;
Amendment 185 #
Motion for a resolution
Paragraph 28
Paragraph 28
28. Calls on the Commission to submit a proposal ensuring that PRM and persons with disabilities have at all times the right to use their own medical oxygen on airlines free of charge; considers that a list of approved medical oxygen equipment shouldneeds to be drawn up by the EASA in cooperation with industry and representative organisations of persons with disabilities and PRM;