6 Amendments of Arlene McCARTHY related to 2008/2006(INI)
Amendment 13 #
Motion for a resolution
Paragraph 4
Paragraph 4
4. Stresses that European electricity and gas consumers have the right to enjoy the universal right to be connected to the networks and to be supplied with electricity and gas, at reasonable, transparent, non discriminatory and clearly comparable tariffs and prices, including adjusted prices and tariffs resulting from their respective indexation mechanisms; non-discrimination should include a prohibition on discriminatory charges on certain methods of payment, in particular for those, often vulnerable, consumers charged by means of a prepayment meter;
Amendment 22 #
Motion for a resolution
Paragraph 7 a (new)
Paragraph 7 a (new)
7a. Urges that all consumers be guaranteed easy and free access to price comparison information and calculation facilities, including via websites;
Amendment 28 #
Motion for a resolution
Paragraph 8
Paragraph 8
8. Asks the Commissions to develop and finance pilot projects for theat a timetable be established for the compulsory provision to individual consumers of ‘smart meters’, accurately reflecting actual energy consumption and time of use; notes that a 10-year period is feasible for their EU-wide introduction;
Amendment 31 #
Motion for a resolution
Paragraph 9
Paragraph 9
9. Underlines the need ofor the development of standard invoices to be applimandatory standard pre-contractual and contractual information, including information of the consumer's rights under the Charter, to be provided by all suppliers, in order to increase their transparency and comparability, and to make reference to consumer rights on the websites of electricity and gas companies and of the independent national regulators;
Amendment 51 #
Motion for a resolution
Paragraph 20 a (new)
Paragraph 20 a (new)
20a. Stresses that all consumers should have the right to service delivery, complaint handling and alternative dispute resolution by their energy service provider in line with international standards including ISO 10001, ISO 10002 and ISO 10003 and further ISO standards developed in this field;
Amendment 54 #
Motion for a resolution
Paragraph 21 a (new)
Paragraph 21 a (new)
21a. Stresses that all consumers should be able to benefit from the right to redress by means of collective action;