7 Amendments of Hubert PIRKER related to 2011/2150(INI)
Amendment 5 #
Motion for a resolution
Recital B
Recital B
B. whereas the most important passenger right is to services provided as scheduled, based on the contractual obligation which arises from selling a ticket; whereas it is essential to provide passengers with understandable, accurate and timely information, accessible to all;
Amendment 16 #
Motion for a resolution
Paragraph 1
Paragraph 1
1. StrRegrets that the enforcement bodies sest up by thate Member States must ensure th(hereinafter referred as ‘EBs’) do not always ensure the effective provistection of independent enforcement bodies (hereinafter referred as ‘EBs’) to sanction infringements and to resolve disputes between passengers and industrpassenger rights, to the detriment of air passengers; calls therefore on Member States to devise working methods for the EBs, particularly as regards the handling of complaints and sanctions, that enable enforcement of passenger rights from the viewpoint of legal certainty;
Amendment 26 #
Motion for a resolution
Paragraph 3
Paragraph 3
3. Considers that there is a need for a better definition of the EBs’ role, that EBs should have no conflict of interest with air carriers or airports and that national sanctions applicable to air carriers in case of breach of EU rules should be made more effective; considers that EBs should be obliged to publish details of therelevant complaints they receive on a yearly basis and that the Commission should publish a league table based on air carriers’ performance on the basis of this information;
Amendment 38 #
Motion for a resolution
Paragraph 4
Paragraph 4
4. Stresses that passengers should receive information detailing passengers’ rights should be communicated in a simple, appropriate and understandable way throughout the key stages of the journey, starting from when the passenger is cat is standard throughout Europe when making any form of ticket booking, regardless of the vendor or airline; considers that this information should include contact data for the customer relationsi dering whether to book a ticketpartment of the airline concerned and for the appropriate Member State EB;
Amendment 56 #
Motion for a resolution
Paragraph 6
Paragraph 6
6. Underlines that passengers should have the right to be informed about the ‘Passenger Name Record’ (PNR) kept on them by the air carrier; stresses that passengers should notonly be denied boarding oin the basis of their PNR, except if they are suspected of terrorist crimjustified cases;
Amendment 113 #
Motion for a resolution
Paragraph 13
Paragraph 13
13. Calls on the Commission to incorporatalso use the European Court of Justice’s interpretations of various definitions and terms, in particularthe upcoming revision of the Regulation; points out that there is a particular need for clarification of the notion of ‘extraordinary circumstances’ and the rules for compensation, in any upcoming revision of the Regulation;
Amendment 122 #
Motion for a resolution
Paragraph 13 a (new)
Paragraph 13 a (new)
13a. Is of the opinion that due consideration should be given in the upcoming revision of the Regulation to extreme situations such as the volcanic ash crisis of April 2010;