4 Amendments of Zita PLEŠTINSKÁ related to 2008/2006(INI)
Amendment 6 #
Motion for a resolution
Recital F a (new)
Recital F a (new)
Fa. whereas consumer dispute resolution in the field of energy is not sufficiently covered by legislation, and whereas the resolution of such disputes is dealt with by a number of different authorities, and consumers do not know whom to approach,
Amendment 49 #
Motion for a resolution
Paragraph 20
Paragraph 20
20. Calls on Member States to put in place a common entry point for consumer complaints and to encourage the resolution of such complaints through alternative methods of dispute resolution;
Amendment 58 #
Motion for a resolution
Paragraph 22 a (new)
Paragraph 22 a (new)
22a. Recommends that consumer organisations be given financial support so they can train their staff and thus be in a better position to provide assistance in the legislative process, in informing and educating consumers and in consumer dispute resolution;
Amendment 59 #
Motion for a resolution
Paragraph 22 b (new)
Paragraph 22 b (new)
22b. Emphasises that the regulation of the heat market and the level of consumer protection in this area also need to be examined;