Activities of Nathalie GRIESBECK related to 2011/2150(INI)
Shadow reports (1)
REPORT on the functioning and application of established rights of people travelling by air PDF (233 KB) DOC (137 KB)
Amendments (13)
Amendment 49 #
Motion for a resolution
Paragraph 5 a (new)
Paragraph 5 a (new)
5a. Considers that all airlines must provide accessible, effective telephone assistance for all passengers once a flight has been booked; this assistance must provide information and alternative proposals in the event of disruption and should in no circumstances exceed the cost of a local call;
Amendment 60 #
Motion for a resolution
Paragraph 6
Paragraph 6
6. Underlines that passengers should have the right to be informed about the ‘Passenger Name Record’ (PNR) kept on them by the air carrier; stresses that passengers should not be denied boarding on the basis of their PNR, except if they are suspected of terrorist crimes and the carrier is required by the competent authorities or the security or police services to impose this ban;
Amendment 64 #
Motion for a resolution
Paragraph 6 a (new)
Paragraph 6 a (new)
6a. Considers that, in the event of denied boarding because of a passenger’s PNR, reasons must always be provided by the competent authorities and given to the passenger denied boarding in writing;
Amendment 66 #
Motion for a resolution
Paragraph 6 b (new)
Paragraph 6 b (new)
6b. Emphasises that, if a passenger who has already boarded is asked to leave the aircraft because of his PNR, disembarkation must be carried out by the competent authorities and not by the members of the crew;
Amendment 90 #
Motion for a resolution
Paragraph 9 a (new)
Paragraph 9 a (new)
9a. Considers that passengers must be able to correct booking errors concerning for example their name, title, age, address and their in-flight meal, free of charge, but in no circumstances their departure point or destination;
Amendment 112 #
Motion for a resolution
Paragraph 13
Paragraph 13
13. Calls on the Commission to incorporate the European Court of Justice’s interpretations of various definitions and terms, in particular the notion of ‘extraordinary circumstances’ and ‘cancellation’, and rules for compensation, in any upcoming revision of the Regulation;
Amendment 123 #
Motion for a resolution
Paragraph 13 a (new)
Paragraph 13 a (new)
13a. Calls on the Commission to update all sources of information (Commission’s website, DG TREN’s website, documents, brochures) that set out the rights of airline passengers, taking account of the latest decisions by the European Court of Justice;
Amendment 134 #
Motion for a resolution
Paragraph 18
Paragraph 18
18. Believes that passengers whose luggage has been lost or delayed should enjoy equivalent rights, in terms of compensation and assistance, to passengers who have been delayed themselvescompensation proportionate to the damage suffered;
Amendment 140 #
Motion for a resolution
Paragraph 18 a (new)
Paragraph 18 a (new)
18a. Considers that, if luggage is delayed by more than six hours, compensation should be offered that is proportionate to the passenger’s needs so he has the items that he needs while he is waiting for his luggage to arrive;
Amendment 149 #
Motion for a resolution
Paragraph 20
Paragraph 20
20. Is of the opinion that more balanced burden-sharing should be put into effect between air carriers, airports and other service providers concerned, together with better cooperation and effective coordination between all parties in the industry, notably in extraordinary circumstances, should be explored;
Amendment 154 #
Motion for a resolution
Paragraph 20 a (new)
Paragraph 20 a (new)
20a. Considers that, in the event of the loss, delay or damage to luggage, the airlines must in the first instance compensate the passengers with whom they have concluded a contract but, at a later stage, airlines must have a right to seek redress from the airports or service providers when they are not necessarily responsible for any prejudice that has occurred;
Amendment 180 #
Motion for a resolution
Paragraph 26 a (new)
Paragraph 26 a (new)
26a. Points out that, although flight security is of major public interest, an airline cannot deny boarding to a disabled passenger or a passenger with reduced mobility on the pretext that he is unaccompanied; emphasises that the airline cannot routinely require such passengers to be accompanied by another person;
Amendment 181 #
Motion for a resolution
Paragraph 26 b (new)
Paragraph 26 b (new)
26b. Stresses the need to train flight crews to help passengers who are disabled or who have reduced mobility, so as to make it easier for them to board and disembark from aircraft;