Activities of Mia DE VITS related to 2008/2006(INI)
Reports (1)
REPORT Communication from the Commission : Towards a European Charter on the Rights of Energy Consumers PDF (199 KB) DOC (120 KB)
Amendments (8)
Amendment 11 #
Motion for a resolution
Paragraph 3
Paragraph 3
3. Underlines the potential added value of the Charter as an information tool collecting, clarifying and consolidating the energy rights of consumers as already adopted in the existing EU legislation; welcomes therefore the Commission's plan to elaborate an internet tool on consumer rights in energy, but highlights the need for a broader communication strategy for consumers who do not have internet access or for whom the internet is an unsuitable communication medium;
Amendment 25 #
Motion for a resolution
Paragraph 8
Paragraph 8
8. Asks the Commissions to develop and ffacilitate and coordinancte pilot projects for the provision to individual consumers of ‘smart meters’, accurately reflecting actual energy consumption and time of use, and to require Member States to ensure the provision of smart meters to all energy consumers within ten years;
Amendment 29 #
Motion for a resolution
Paragraph 9
Paragraph 9
9. Underlines the need of the development of standard invoices to be appliedfor standard information to be provided in bills by all suppliers, in order to increase their transparency and comparability, and to makeinclude details of who to contact in an emergency and how to make a complaint, as well as a reference to consumer rights, on the websites of electricity and gas companies and of the independent national regulators; ; as a minimum this information should be provided in the language of each of the Member State where the supplier is active and of the independent national regulators and consumer organisations; there should also be transparency of bundled costs relating, for example, to the delivery of the environmental and carbon agenda;
Amendment 43 #
Motion for a resolution
Paragraph 14
Paragraph 14
14. Calls on Member States to set up National Energy Action Plans, including target dates and deadlines for addressing energy poverty, and to report annually on and communicate such measures to the European Agency for regulators cooperation ; calls on the European Agency to monitor and report annually, in cooperation with the national authorities, on these measures and to communicate successful measures; and chart progress against targets;
Amendment 46 #
Motion for a resolution
Paragraph 15
Paragraph 15
15. Underlines the existence of NRAs in the MSember States, but deplores their limited power today; is of the opinion that Member States should ensure that NRAs have sufficient statutory powers and resources, and that they are motivated to use them;
Amendment 47 #
Motion for a resolution
Paragraph 16, indents 2 to 4
Paragraph 16, indents 2 to 4
– to approve the principles for determining network charges or the actual grids tariffs, and eventualpossibly their indexation mechanisms, – to monitor prices and all their components, including their indexation mechanisms, – to monitor, control and enforce consumer information provided by the suppliers – to protect consumers against unfair commercial practices and cooperate, in this respect, with the competent competition authorities, for at least the first five years after the market has been fully liberalised and until such time as it has been demonstrated that suppliers have and will continue to provide consumers with relevant, transparent and impartial information, – to protect consumers against unfair commercial practices and cooperate, in this respect, with the competent competition authorities, – to monitor and report on supplier performance against social obligations and provide a commentary on the environmental and social practices of the gas and electricity industries, including an assessment of affordability for low- income groups, – the need for each gas and electricity supplier to maintain a register of those consumers whose welfare would be compromised by the interruption or temporary loss of gas or electricity supply, and to share such data with the relevant authorities and agencies, – to make the existence of the register known to consumers, including details of eligibility and how an eligible consumer or a third party acting on their behalf can secure registration, – to provide measures and services to ensure a safe and continuous supply to those consumers who the register identifies as being electricity or gas dependent, or whose welfare would otherwise be compromised by the interruption or temporary loss of gas or electricity supply, – to ensure that communications with the consumer by the supplier, including billing, are available in media and formats that reflect consumers’ communication needs, to ensure that consumers are able to nominate a third party to act on their behalf in communications, including billing, with the supplier, and to make the availability of alternative media, formats and proxy arrangements known to consumers,
Amendment 48 #
Motion for a resolution
Paragraph 17
Paragraph 17
17. NRAs shall dispose onMember States should ensure that NRAs have the necessary toolpowers in order to monitor the electricity and gas offers available on the market. Therefore, they shall have access to all decisive elements determining the prices, including at least, gas and electricity contracts terms and conditions and index formulas;
Amendment 55 #
Motion for a resolution
Paragraph 22
Paragraph 22
22. Acknowledges the important role of consumer organisations in ensuring the maximum is done to achieve a high level of energy consumer rights; all Member States should ensure that consumer organisations have sufficient resources to deal with essential services, including gas and electricity;