Activities of Malcolm HARBOUR related to 2011/2272(INI)
Shadow reports (1)
REPORT on a strategy for strengthening the rights of vulnerable consumers PDF (177 KB) DOC (99 KB)
Amendments (9)
Amendment 26 #
Motion for a resolution
Paragraph 2 a (new)
Paragraph 2 a (new)
2a. Stresses that a strategy for addressing consumer vulnerability must be proportionate so as not to restrict individual freedoms and consumer choice;
Amendment 39 #
Motion for a resolution
Paragraph 4
Paragraph 4
Amendment 76 #
Motion for a resolution
Paragraph 10
Paragraph 10
Amendment 92 #
Motion for a resolution
Paragraph 12
Paragraph 12
12. Notes the fact that in international forums, the need to protect consumers through information and the regulation of the financial markets has been recognised, the complexity of such markets entailing that in the majority of cases any consumer is vulnerable; stresses however that more can be done by the financial services industries to provide clear and simple explanations on the nature of the products and services that they provide, and calls on all stakeholders to develop effective financial literacy programmes;
Amendment 96 #
Motion for a resolution
Paragraph 13
Paragraph 13
Amendment 124 #
Motion for a resolution
Paragraph 15
Paragraph 15
15. DeploRegrets that the digitalisation of services and the added cost that the management thereof poses for brick-and- mortar offices and stores may mean that senior consumers, who are the ones primarily affected by the digital divide, cannot take full advantage of the benefits of online commerce and are also impacted by the ‘poverty premium’, paying more for the same products;
Amendment 130 #
Motion for a resolution
Paragraph 16
Paragraph 16
16. Underlines that the liberalisation of the main supply markets, in general, has not resulted in a general loweriHighlights the impact of the "digital divide" on consumers who are denied access to the wider range of prices, and has in fact resulted in added difficulty for the majority of citizens in knowing the best price, changing providers and understanding the items billedoducts and services available to those who have the means and abilities to access online services; calls upon the Member States and the European Commission to accelerate the delivery of the European Digital Agenda to the benefit of all EU citizens and consumers;
Amendment 135 #
Motion for a resolution
Paragraph 17
Paragraph 17
Amendment 146 #
Motion for a resolution
Paragraph 18
Paragraph 18
18. AsksCalls on the European Commission and the Member States to collaborate on the adoption of a broad and coherent political and legislative strategy againstto address the most commonly reported consumer vulnerability, especially issues in the Consumer Agenda and the Consumer Programme;