8 Amendments of Konstantinos POUPAKIS related to 2011/0374(COD)
Amendment 117 #
Proposal for a regulation
Recital 15
Recital 15
(15) An ODR system at European level should build on existing ADR entities in the Member States and respect Member States' legal traditions. ADR entities to which a complaint has been transmitted via the ODR platform should therefore apply their own rules of procedure, including rules on cost. However, this Regulation intends to establish some common rules applicable to those procedures that will » safeguard their effectiveness. This should include rules ensuring that such dispute resolution is accomplished expeditiously. «, without the physical presence of the parties or their representatives being required before the ADR body. However, the parties may decide that their physical presence is essential.
Amendment 151 #
Proposal for a regulation
Article 5 – paragraph 3 – point b a (new)
Article 5 – paragraph 3 – point b a (new)
b a) notifying the trader of the complaint lodged against him;
Amendment 159 #
Proposal for a regulation
Article 5 – paragraph 3 – point f a (new)
Article 5 – paragraph 3 – point f a (new)
f a) providing, without charge, an electronic case management tool, which allows the parties and the ADR entity to conduct the dispute resolution process electronically through the platform;
Amendment 161 #
Proposal for a regulation
Article 5 – paragraph 3 – point g
Article 5 – paragraph 3 – point g
g) publishing information on ADR entities notified to the Commission in accordance with Article 17(2) of Directive …./…/EU [Office of Publications please insert number of Directive of the European Parliament and of the Council on alternative dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC (Directive on consumer ADR)] which deal with disputes covered by this Regulation; the information must be available online in a clear and comprehensible form, easily accessible and constantly updated.
Amendment 164 #
Proposal for a regulation
Article 5 – paragraph 5
Article 5 – paragraph 5
5. The Commission shall be responsible for the ODR platform as regards its development, its operation, its maintenancencluding translation, maintenance and funding and as regards data security.
Amendment 177 #
Proposal for a regulation
Article 6 – paragraph 2 – point a a (new)
Article 6 – paragraph 2 – point a a (new)
a a) providing information to the complainant about the operation of the ODR platform, by submitting the electronic complaint form, if necessary with the relevant documentation. .
Amendment 183 #
Proposal for a regulation
Article 6 – paragraph 3 a (new)
Article 6 – paragraph 3 a (new)
3 a. The Commission, in cooperation with Member States, shall provide appropriate training for online dispute resolution facilitators for consumers in order to acquire the necessary expertise to perform their duties in accordance with paragraph 2.
Amendment 196 #
Proposal for a regulation
Article 8 – paragraph 2 – point -a (new)
Article 8 – paragraph 2 – point -a (new)
- a) the nature and reasons for the complaint;