10 Amendments of David Maria SASSOLI related to 2011/2150(INI)
Amendment 41 #
Motion for a resolution
Paragraph 4
Paragraph 4
4. Stresses that information detailing passengers’ rights should be communicated in a simple, appropriate and understandable way throughout the key stages of the journey, starting from when the passenger is considering whether to book a ticket; considers also that appropriate information on passengers’ rights should be provided particularly in airports in the same way and using the same procedures as the information on passengers' obligations supplied by airlines.
Amendment 47 #
Motion for a resolution
Paragraph 5
Paragraph 5
5. Stresses that air carriers should ensure the presence of contact personnel at each airport they operate from who can take immediate decisions in case of disruption, in particularthrough the compulsory presence of an office at the passengers’ disposal with regard to assistance, reimbursement, rerouting and rebooking, and with whom complaints can be lodged;
Amendment 62 #
Motion for a resolution
Paragraph 6
Paragraph 6
6. Underlines that passengers should have the right to be informed about the ‘Passenger Name Record’ (PNR) kept on them by the air carrier; considers also that, with a view to guaranteeing passengers' right to privacy, the air carrier may enter in the PNR only data that are strictly necessary and useful as regards the ticket reservation; stresses that passengers should not be denied boarding on the basis of their PNR, except if they are suspected of terrorist crime boarding prohibition is requested by the public authority for public security reasons;
Amendment 81 #
Motion for a resolution
Paragraph 8
Paragraph 8
8. Calls on the Commission to ensure effective implementation and enforcement of the existing legislation on price transparency and to require that the advertised price is a fair reflection of the final price; considers also that no unwarranted extra costs should be added to the prices of tickets, such as excessive credit card transaction costs and charges payable by air carriers under Community law;
Amendment 108 #
Motion for a resolution
Paragraph 12
Paragraph 12
12. Emphasises that all passengers must be carried safely, including children younger than 2 years, must be carried safelywho should be guaranteed free travel and a safe seat beside their parents or the persons accompanying them; considers also that ticket prices for children between the ages of 3 and 5 should be half those paid by adult passengers; calls upon the Commission to review the EU OPS Regulation3 to ensure that safe seats are available in the plane;
Amendment 118 #
Motion for a resolution
Paragraph 13
Paragraph 13
13. Calls on the Commission to incorporate the European Court of Justice’s interpretations of various definitions and terms, in particular a clarification of the notion of ‘extraordinary circumstances’ and rules for compensation, in any upcoming revision of the Regulation;
Amendment 146 #
Motion for a resolution
Paragraph 19
Paragraph 19
19. Calls on the Commission to propose a maximum time limit of one month for industry and two months for EBs for handling of passenger complaints; considers that acknowledgement of receipt of complaints should be sent to passengers within 48 hours; considers also that a phone line and web service should be activated, through which passengers can obtain information on the progress of their complaints;
Amendment 151 #
Motion for a resolution
Paragraph 20
Paragraph 20
20. Is of the opinion that more balanced burden-sharing between air carriers, airports and other service providers concerned, notably in extraordinary circumstances, should be explored and established;
Amendment 184 #
Motion for a resolution
Paragraph 27
Paragraph 27
27. Underlines that training of air carrier, airport and EB personnel plays a key role and must adequately cover the different and individual needs of PRM and persons with disabilities, includingespecially reception arrangements, interpersonal and psychological aspects and handling of mobility equipment; emphasises that the training should be provided in cooperation with representative organisations of persons with disabilities and PRM;
Amendment 190 #
Motion for a resolution
Paragraph 28
Paragraph 28
28. Calls on the Commission to submit a proposal ensuring that PRM and persons with disabilities have at all times the right to use medical oxygensafe and approved medical oxygen breathing equipment on airlines free of charge; considers that a list of approved medical oxygen equipment should be drawn up in cooperation with industry and representative organisations of persons with disabilities and PRM;