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Activities of Ria OOMEN-RUIJTEN related to 2013/0072(COD)

Plenary speeches (1)

Compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights (debate)
2016/11/22
Dossiers: 2013/0072(COD)

Amendments (2)

Amendment 491 #
Georges BACH, Ria OOMEN-RUIJTEN
Proposal for a regulation
Article 1 – paragraph 1 – point 15
Regulation (EC) No 261/2004
Article 16a – paragraph 3
In accordance with relevant EU and national lawMember States shall ensure that air passengers can submit disputes with air carriers concerning rights and obligations established by this Regulation to independent, efficacious and efficient out- of-court resolution mechanisms. To that end, each Member State shall designate a national body or bodies responsible for the out-of-court resolution of disputes between air carriers and passengers with regard to the rights and obligations covered by this Regulation. This should be a body other than the Enforcement Body referred to in Article 16(1). Air carriers shall be required to become affiliated to this/these out of-court dispute resolution body/bodies. This body or these bodies designated by the Member States shall be empowered to resolve the underlying dispute between passengers and air carriers by means of a decision which is legally binding on both parties and enforceable. For disputes falling within the scope of Directive 2013/11/EU, only that Directive shall apply. All air carriers which are involved in flights from an airport within the territory of a Member State or of a third country to these airports shall abide by the alternative dispute resolution system referred to in Directive 2013/11/EU, which will ensure simple, swift and cheap out-of-court resolution of disputes between passengers and air carriers.
2013/10/09
Committee: TRAN
Amendment 495 #
Georges BACH, Ria OOMEN-RUIJTEN
Proposal for a regulation
Article 1 – paragraph 1 – point 15
Regulation (EC) No 261/2004
Article 16a – paragraph 4
EachOn receipt of the full answer from the air carrier, the passenger concerned may complain to any national out-of-court dispute resolution body designated under paragraph 3, about an alleged infringement of this Regulation at any airport situated on the territory of a Member State or concerning any flight from a third country to any airport situated on thate territory. Such complaints may be submitted at the earliest two months after a complaint was of a Member State or of a third country to such airports. Such complaints may be submitted within a pre-specified time-limit, which shall be set at not less than one year from the date on which the passenger submitted to the concerned carrier unless the carrier has already provided a final reply to such complaintmplaint or claim to the carrier concerned.
2013/10/09
Committee: TRAN
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