4 Amendments of Jan-Christoph OETJEN related to 2023/0376(COD)
Amendment 16 #
Proposal for a directive
Recital 4 a (new)
Recital 4 a (new)
(4 a) Given the evolving landscape of Alternative Dispute Resolution (ADR) systems across the EU, transport and tourism traders face challenges in cross- border disputes. Barriers, including language issues, procedural complexity, and associated costs, hinder consumer and trader engagement in ADR. Addressing these challenges is crucial to create a more accessible, coherent and effective cross-border ADR framework, fostering trust and cooperation among consumers and traders.
Amendment 23 #
Proposal for a directive
Recital 17 a (new)
Recital 17 a (new)
(17 a) Traders shall provide information about the ADR contact point, including the name, address, and website link of the ADR entity. This explicit disclosure not only informs consumers but also fosters transparency and accountability among traders. Embracing digital evolution, the inclusion of a website link aligns with current trends in online commerce and the essence of online platforms.
Amendment 35 #
Proposal for a directive
Article 1 – paragraph 1 – point 3 – point d
Article 1 – paragraph 1 – point 3 – point d
Directive 2013/11/EU
Article 5 – paragraph 8
Article 5 – paragraph 8
8. Member States shall ensure that traders established in their territories that are contacted by an ADR entity from their country or from another Member State, inform that ADR entity whether, or not, they accept to participate in the proposed procedure and reply within a reasonable period of time that shall not exceed 2015 working days..
Amendment 39 #
Proposal for a directive
Article 1 – paragraph 1 – point 6
Article 1 – paragraph 1 – point 6
Directive 2013/11/EU
Article 14 – paragraph 2a
Article 14 – paragraph 2a
2 a. Traders shall provide information about the ADR contact point, explicitly including the name, address, and website link of the ADR entity. Such information must be distinctly presented, separate from other content on the traders' websites, ensuring clear visibility and accessibility for consumers.