10 Amendments of Catherine STIHLER related to 2012/2133(INI)
Amendment 41 #
Motion for a resolution
Recital E
Recital E
E. whereas e-commerce is very useful for consumers with disabilities and thosereduced mobility and living in rural and remote areas;
Amendment 50 #
Motion for a resolution
Recital E a (new)
Recital E a (new)
E a. whereas the development of e- commerce is slowed down by the still existing digital divide among Union citizens;
Amendment 57 #
Motion for a resolution
Recital G
Recital G
G. whereas consumers are dissatisfied with financial services due to the bad advice they receive and ignorance of their rightsthe recent financial crisis has underlined the importance of improved consumer information, advice and protection; whereas there is a need for arbiters who are independent of companies and, in the case of financial institutions, for (national / European) Central Bank inspectors that act as arbiters;
Amendment 87 #
Motion for a resolution
Paragraph 1
Paragraph 1
1. Calls for consumers to be able to exercise their rights simply and effectively in basic areas relating to food, health, transport, energy, financial and digital services, pharmaceuticals and medical devices;
Amendment 116 #
Motion for a resolution
Paragraph 4
Paragraph 4
4. Stresses that educatingfinancial education amongst consumers reduces their risks vis- à-vis dangerous products, speculativethe mis-selling of financial products and misleading advertising, and that such education and empowerment of consumers needs to be ongoing, from school onwards;
Amendment 146 #
Motion for a resolution
Paragraph 8
Paragraph 8
8. Stresses that market information must be accessible, reliable, clear and comparable, and that binding commercial guarantees need to be adopted that ensure the administration of justice in cases where intermediaries become insolvent; emphasises the need to prosecute unfair commercial practices and unfair contract terms or mass market manipulation such as occurred in the Libor and/or Euribor markets; highlights the need to protect consumers ‘trapped’ by a financial product, and those with mortgages who, for reasons not attributable to the consumer, are at risk of being evicted from their homes;
Amendment 162 #
Motion for a resolution
Paragraph 10
Paragraph 10
10. Highlights the need to provide better protection of the rights of vulnerable consumer groups such as children and the elderlyolder people, particularly with regard to transport, financial services, energy, as well as ICT;
Amendment 193 #
Motion for a resolution
Paragraph 15
Paragraph 15
15. Emphasises that redress mechanisms, such as alternative dispute resolution (ADR), collective dispute resolution or online dispute resolution, must be available, fast, accessible and effective; stresses that ADR procedures should be resolved within a maximum of 90 days, and that unemployed consumers should, either individually or through a consumer association, have access to free income- based legal aid for court proceedings;
Amendment 198 #
Motion for a resolution
Paragraph 15 a (new)
Paragraph 15 a (new)
15 a. Emphasises the need to ensure the accessibility of goods and services in the Union, covering areas such as built environment, transport and ICT; urges the Commission to release an ambitious Union Accessibility Act;
Amendment 209 #
Motion for a resolution
Paragraph 17
Paragraph 17
17. Draws attention to the fact the next Multiannual Financial Framework for 2014 -2020 will have to incorporate the Consumer Agenda and provide it with proper funding;