Progress: Procedure completed
Role | Committee | Rapporteur | Shadows |
---|---|---|---|
Lead | PETI | ZDRAVKOVA Dushana ( PPE-DE) |
Lead committee dossier:
Legal Basis:
RoP 232-p1-a2
Legal Basis:
RoP 232-p1-a2Subjects
Events
The European Parliament adopted by 465 votes to 1 with 7 abstentions, a resolution on the annual report on the European Ombudsman’s activities in 2007.
The own-initiative report had been tabled for consideration in plenary by Dushana ZDRAVKOVA (EPP-ED, BG) on behalf of the Committee on Petitions.
The European Parliament approves the annual report for 2007 and calls on the Ombudsman to pursue his efforts and to promote his activities effectively, transparently and flexibly so that, in the eyes of citizens, he represents the custodian of sound administration and a genuine culture of service in EU institutions. MEPs consider that the term 'maladministration' should be broadly interpreted so as to include not only administrative acts which infringe rules or principles laid down by the Treaties or by secondary legislation but also, for example, cases where the administrative authorities themselves have assumed certain obligations through, for instance, the adoption of a code of good administrative behaviour or where approved policies or declarations of a political nature have given rise to legitimate and reasonable expectations among citizens.
Recognising the increase in the absolute number of admissible complaints, MEPs consider that the figure in respect of admissible complaints – 16% – remains unsatisfactory, they recommend that an enhanced information campaign be conducted amongst European citizens designed to raise their awareness of the functions and competence of the European Ombudsman.
In order to reduce the number of inadmissible complaints filed with the European Ombudsman, MEPs suggest that a common web site of the European institutions be put in place to help citizens and refer them directly to the institution competent to handle their complaint. MEPs propose that the Ombudsman take measures to reduce the number of complaints in such cases where no action is possible.
With a view to the provision of a better and more efficient service to citizens, MEPs propose that the Ombudsman bring to their knowledge the internal procedures and deadlines for handling complaints, as well as the criteria used to make decisions at the different stages of the examination of a complaint.
The Ombudsman is called upon to ensure that the Commission makes proper use of its discretionary powers to initiate infringement proceedings under Article 226 of the EC Treaty or to propose penalties under Article 228 of the EC Treaty, while taking scrupulous care to avoid delays or unjustifiable failure to take prompt action, which are incompatible with the Commission's powers to oversee the application of EU law. MEPs consider that, if an institution refuses to follow a recommendation contained in a special report by the Ombudsman despite Parliament having approved that recommendation, Parliament could legitimately use its powers to bring an action before the Court of Justice in respect of the act or omission which was the subject of the Ombudsman's recommendation.
Parliament calls for all EU institutions and bodies to be given the necessary budgetary and human resources to ensure that citizens receive prompt and substantive responses to their enquiries, complaints and petitions. It repeats its call, expressed in previous resolutions, for all EU institutions and bodies to adopt a common approach with regard to the Code of Good Administrative Behaviour. It also welcomes the generally constructive cooperation between the Ombudsman and the EU institutions and bodies and endorses him in his role of external control mechanism and, in addition, as a valuable source of ongoing improvement to European administration.
MEPs recognise the useful contribution made by the European Network of Ombudsmen, in line with the subsidiarity principle, in securing extra-judicial remedies. They welcome the collaboration between the European Ombudsman and ombudsmen and similar bodies at national, regional and local levels in the Member States and urge further strengthening of the exchange of best practice, thereby allowing for the harmonisation of best practices between Member States.
The Committee on Petitions adopted the own-initiative report by Dushana ZDRAVKOVA (EPP-ED, BG) on the annual report on the European Ombudsman's activities in 2007.
The committee approves the annual report for 2007 and calls on the Ombudsman to pursue his efforts and to promote his activities effectively, transparently and flexibly so that, in the eyes of citizens, he represents the custodian of sound administration and a genuine culture of service in EU institutions.
MEPs consider that the term 'maladministration' should be broadly interpreted so as to include not only unlawful administrative acts or infringements of binding legal rules or principles but also, for example, cases where the administrative authorities have been sloppy, negligent in their duty to their citizens or lacking in transparency or have infringed other principles of good administration.
Recognising the increase in the absolute number of admissible complaints, MEPs consider that the figure in respect of admissible complaints – 16% – remains unsatisfactory, they recommend that an enhanced information campaign be conducted amongst European citizens designed to raise their awareness of the functions and competence of the European Ombudsman.
In order to reduce the number of inadmissible complaints filed with the European Ombudsman, MEPs suggest that a common web site of the European institutions be put in place to help citizens and refer them directly to the institution competent to handle their complaint.
With a view to the provision of a better and more efficient service to citizens, MEPs propose that the Ombudsman bring to their knowledge the internal procedures and deadlines for handling complaints, as well as the criteria used to make decisions at the different stages of the examination of a complaint.
The Ombudsman is called upon to ensure that the Commission makes proper use of its discretionary powers to initiate infringement proceedings under Article 226 of the EC Treaty or to propose penalties under Article 228 of the EC Treaty, while taking scrupulous care to avoid delays or unjustifiable failure to take prompt action, which are incompatible with the Commission's powers to oversee the application of EU law. MEPs consider that, if an institution refuses to follow a recommendation contained in a special report by the Ombudsman despite Parliament having approved that recommendation, Parliament could legitimately use its powers to bring an action before the Court of Justice in respect of the act or omission which was the subject of the Ombudsman's recommendation.
The committee calls for all EU institutions and bodies to be given the necessary budgetary and human resources to ensure that citizens receive prompt and substantive responses to their enquiries, complaints and petitions. It repeats its call, expressed in previous resolutions, for all EU institutions and bodies to adopt a common approach with regard to the Code of Good Administrative Behaviour.
MEPs recognise the useful contribution made by the European Network of Ombudsmen, in line with the subsidiarity principle, in securing extra-judicial remedies. They welcome the collaboration between the European Ombudsman and ombudsmen and similar bodies at national, regional and local levels in the Member States and urge further strengthening of the exchange of best practice, thereby allowing for the harmonisation of best practices between Member States.
Documents
- Results of vote in Parliament: Results of vote in Parliament
- Debate in Parliament: Debate in Parliament
- Decision by Parliament: T6-0524/2008
- Committee report tabled for plenary, single reading: A6-0358/2008
- Committee report tabled for plenary: A6-0358/2008
- Amendments tabled in committee: PE409.738
- Committee draft report: PE407.934
- Committee draft report: PE407.934
- Amendments tabled in committee: PE409.738
- Committee report tabled for plenary, single reading: A6-0358/2008
Activities
- Pedro GUERREIRO
Plenary Speeches (4)
- 2016/11/22 Explanations of vote
- 2016/11/22 Explanations of vote
- 2016/11/22 Explanations of vote
- 2016/11/22 Explanations of vote
- Frank VANHECKE
Plenary Speeches (4)
- 2016/11/22 Annual report on the European Ombudsman's activities in 2007 (debate)
- 2016/11/22 Explanations of vote
- 2016/11/22 Explanations of vote
- 2016/11/22 Explanations of vote
- Dushana ZDRAVKOVA
Plenary Speeches (4)
- 2016/11/22 Annual report on the European Ombudsman's activities in 2007 (debate)
- 2016/11/22 Annual report on the European Ombudsman's activities in 2007 (debate)
- 2016/11/22 Annual report on the European Ombudsman's activities in 2007 (A6-0358/2008, Dushana Zdravkova) (vote)
- 2016/11/22 Annual report on the European Ombudsman's activities in 2007 (A6-0358/2008, Dushana Zdravkova) (vote)
- Alessandro BATTILOCCHIO
Plenary Speeches (3)
- 2016/11/22 Annual report on the European Ombudsman's activities in 2007 (debate)
- 2016/11/22 Explanations of vote
- 2016/11/22 Explanations of vote
- Nils LUNDGREN
Plenary Speeches (3)
- 2016/11/22 Annual report on the European Ombudsman's activities in 2007 (debate)
- 2016/11/22 Explanations of vote
- 2016/11/22 Explanations of vote
- Erik MEIJER
Plenary Speeches (3)
- 2016/11/22 Explanations of vote
- 2016/11/22 Explanations of vote
- 2016/11/22 Explanations of vote
- Luisa MORGANTINI
Plenary Speeches (3)
- Luca ROMAGNOLI
Plenary Speeches (3)
- 2016/11/22 Explanations of vote
- 2016/11/22 Explanations of vote
- 2016/11/22 Explanations of vote
- Bernard WOJCIECHOWSKI
Plenary Speeches (3)
- 2016/11/22 Explanations of vote
- 2016/11/22 Explanations of vote
- 2016/11/22 Explanations of vote
- Jean-Pierre AUDY
Plenary Speeches (2)
- 2016/11/22 Explanations of vote
- 2016/11/22 Explanations of vote
- Proinsias DE ROSSA
Plenary Speeches (2)
- Hélène GOUDIN
Plenary Speeches (2)
- 2016/11/22 Explanations of vote
- 2016/11/22 Explanations of vote
- Bruno GOLLNISCH
Plenary Speeches (2)
- 2016/11/22 Explanations of vote
- 2016/11/22 Explanations of vote
- Astrid LULLING
Plenary Speeches (2)
- 2016/11/22 Explanations of vote
- 2016/11/22 Explanations of vote
- Hans-Peter MARTIN
Plenary Speeches (2)
- Luís QUEIRÓ
Plenary Speeches (2)
- 2016/11/22 Explanations of vote
- 2016/11/22 Explanations of vote
- Andrzej Jan SZEJNA
Plenary Speeches (2)
- 2016/11/22 Explanations of vote
- 2016/11/22 Explanations of vote
- Gary TITLEY
Plenary Speeches (2)
- 2016/11/22 Explanations of vote
- 2016/11/22 Explanations of vote
- Silvia-Adriana ȚICĂU
Plenary Speeches (2)
- Georgios TOUSSAS
Plenary Speeches (2)
- 2016/11/22 Explanations of vote
- 2016/11/22 Explanations of vote
- Jan ANDERSSON
Plenary Speeches (1)
- 2016/11/22 Explanations of vote
- Sir Robert ATKINS
Plenary Speeches (1)
- 2016/11/22 Explanations of vote
- Inés AYALA SENDER
Plenary Speeches (1)
- Bas BELDER
Plenary Speeches (1)
- 2016/11/22 Explanations of vote
- Sebastian Valentin BODU
Plenary Speeches (1)
- 2016/11/22 Explanations of vote
- Colm BURKE
Plenary Speeches (1)
- 2016/11/22 Explanations of vote
- Simon BUSUTTIL
Plenary Speeches (1)
- Michael CASHMAN
Plenary Speeches (1)
- Charlotte CEDERSCHIÖLD
Plenary Speeches (1)
- 2016/11/22 Explanations of vote
- Philip CLAEYS
Plenary Speeches (1)
- 2016/11/22 Explanations of vote
- Bairbre de BRÚN
Plenary Speeches (1)
- 2016/11/22 Explanations of vote
- Alexandra DOBOLYI
Plenary Speeches (1)
- Brigitte DOUAY
Plenary Speeches (1)
- 2016/11/22 Explanations of vote
- Avril DOYLE
Plenary Speeches (1)
- 2016/11/22 Explanations of vote
- Göran FÄRM
Plenary Speeches (1)
- 2016/11/22 Explanations of vote
- Christofer FJELLNER
Plenary Speeches (1)
- 2016/11/22 Explanations of vote
- Ilda FIGUEIREDO
Plenary Speeches (1)
- 2016/11/22 Explanations of vote
- Lidia Joanna GERINGER DE OEDENBERG
Plenary Speeches (1)
- Anna HEDH
Plenary Speeches (1)
- 2016/11/22 Explanations of vote
- Marian HARKIN
Plenary Speeches (1)
- Gunnar HÖKMARK
Plenary Speeches (1)
- 2016/11/22 Explanations of vote
- Richard HOWITT
Plenary Speeches (1)
- 2016/11/22 Explanations of vote
- Anna IBRISAGIC
Plenary Speeches (1)
- 2016/11/22 Explanations of vote
- Anneli JÄÄTTEENMÄKI
Plenary Speeches (1)
- Metin KAZAK
Plenary Speeches (1)
- Tunne KELAM
Plenary Speeches (1)
- 2016/11/22 Explanations of vote
- Timothy KIRKHOPE
Plenary Speeches (1)
- 2016/11/22 Explanations of vote
- Carl LANG
Plenary Speeches (1)
- 2016/11/22 Explanations of vote
- Jörg LEICHTFRIED
Plenary Speeches (1)
- 2016/11/22 Explanations of vote
- Fernand LE RACHINEL
Plenary Speeches (1)
- 2016/11/22 Explanations of vote
- Marcin LIBICKI
Plenary Speeches (1)
- Marusya LYUBCHEVA
Plenary Speeches (1)
- 2016/11/22 Explanations of vote
- Mary Lou McDONALD
Plenary Speeches (1)
- 2016/11/22 Explanations of vote
- Jean-Claude MARTINEZ
Plenary Speeches (1)
- 2016/11/22 Explanations of vote
- Maria MATSOUKA
Plenary Speeches (1)
- Manolis MAVROMMATIS
Plenary Speeches (1)
- David MARTIN
Plenary Speeches (1)
- 2016/11/22 Explanations of vote
- Rareș-Lucian NICULESCU
Plenary Speeches (1)
- 2016/11/22 Explanations of vote
- Seán Ó NEACHTAIN
Plenary Speeches (1)
- 2016/11/22 Explanations of vote
- Dumitru OPREA
Plenary Speeches (1)
- Zita PLEŠTINSKÁ
Plenary Speeches (1)
- 2016/11/22 Explanations of vote
- Bernd POSSELT
Plenary Speeches (1)
- 2016/11/22 Explanations of vote
- Hans-Gert PÖTTERING
Plenary Speeches (1)
- Reinhard RACK
Plenary Speeches (1)
- Carl SCHLYTER
Plenary Speeches (1)
- 2016/11/22 Explanations of vote
- Olle SCHMIDT
Plenary Speeches (1)
- 2016/11/22 Explanations of vote
- Inger SEGELSTRÖM
Plenary Speeches (1)
- 2016/11/22 Explanations of vote
- Brian SIMPSON
Plenary Speeches (1)
- 2016/11/22 Explanations of vote
- Peter SKINNER
Plenary Speeches (1)
- 2016/11/22 Explanations of vote
- Catherine STIHLER
Plenary Speeches (1)
- 2016/11/22 Explanations of vote
- Hannes SWOBODA
Plenary Speeches (1)
- 2016/11/22 Explanations of vote
- Hannu TAKKULA
Plenary Speeches (1)
- 2016/11/22 Explanations of vote
- Oldřich VLASÁK
Plenary Speeches (1)
- 2016/11/22 Explanations of vote
- Åsa WESTLUND
Plenary Speeches (1)
- 2016/11/22 Explanations of vote
- Lars WOHLIN
Plenary Speeches (1)
- 2016/11/22 Explanations of vote
Votes
Rapport Zdravkova A6-0358/2008 - résolution #
Amendments | Dossier |
15 |
2008/2158(INI)
2008/08/28
PETI
15 amendments...
Amendment 1 #
Motion for a resolution Recital B B. whereas the Charter of Fundamental Rights of the European Union, originally proclaimed in December 2000, was signed on 12 December 2007, and reconfirmed by the Presidents of Parliament, of the Commission and of the Council, and whereas the commitment to a legally binding Charter, contained in the Treaty of Lisbon, reflects a growing awareness that citizens should be placed at the centre of
Amendment 10 #
Motion for a resolution Paragraph 12 Amendment 11 #
Motion for a resolution Paragraph 16 Amendment 12 #
Motion for a resolution Paragraph 17 17. Recognises the useful contribution made by the European Network of Ombudsmen, in line with the subsidiarity principle, in securing extra-judicial remedies; welcomes the collaboration between the European Ombudsman and ombudsmen and similar bodies at national, regional and local levels in the Member States and urges further strengthening of the exchange of best practice, thereby allowing for the harmonisation of best practices between Member States;
Amendment 13 #
Motion for a resolution Paragraph 20 20. Welcomes the enhanced information campaign promoted by the communications strategy adopted by the Ombudsman
Amendment 14 #
Motion for a resolution Paragraph 24 Amendment 15 #
Motion for a resolution Paragraph 25 Amendment 2 #
Motion for a resolution Recital B B. whereas the Charter of Fundamental Rights of the European Union, originally proclaimed in December 2000, was signed on 12 December 2007, and reconfirmed by the Presidents of Parliament, of the Commission and of the Council, and whereas the commitment to a legally binding Charter, contained in the Treaty of Lisbon, which is in the process of ratification, reflects a growing awareness that citizens should be placed at the centre of Europe's concerns,
Amendment 3 #
Motion for a resolution Recital E E. whereas it is essential that the European institutions and bodies
Amendment 4 #
Motion for a resolution Paragraph 4 4. Calls on the Ombudsman to pursue his efforts and to promote his activities effectively, transparently and flexibly so that, in the eyes of citizens, he represents the custodian of sound administration and a genuine culture of service in EU institutions;
Amendment 5 #
Motion for a resolution Paragraph 5 5. Considers that the term 'maladministration by the European Union' should be broadly interpreted so as to include not only unlawful administrative acts or infringements of binding legal rules
Amendment 6 #
Motion for a resolution Paragraph 6 6. Regards the role of the Ombudsman in enhancing openness and accountability in the decision-making processes and administration of the European Union as an essential contribution towards a Union in which decisions are taken 'as openly as possible and as closely as possible to the citizen', as provided for in Article 1(2) of the Treaty on European Union, in collaboration with the ombudsman authorities within each Member State, so that the EU is in closer contact with the citizens of Europe;
Amendment 7 #
Motion for a resolution Paragraph 9 9. Expresses its satisfaction with the public profile of the Ombudsman, whose aim is to provide citizens, companies, NGOs and other entities with information and to make them aware of their rights, and considers that high-quality information may help to reduce the number of complaints which do not fall within the Ombudsman's terms of reference; at the same time, calls on the Ombudsman to forward immediately those complaints which do not fall within his terms of reference by way of the most appropriate network at national, regional and local level and to keep each petitioner informed about the progress of his/her complaint;
Amendment 8 #
Motion for a resolution Paragraph 9 9.
Amendment 9 #
Motion for a resolution Paragraph 10 source: PE-409.738
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