BETA


2008/2158(INI) Annual report on the European Ombudsman's activities in 2007

Progress: Procedure completed

RoleCommitteeRapporteurShadows
Lead PETI ZDRAVKOVA Dushana (icon: PPE-DE PPE-DE)
Lead committee dossier:
Legal Basis:
RoP 220-p2-a2

Events

2008/10/23
   EP - Results of vote in Parliament
2008/10/23
   EP - Debate in Parliament
2008/10/23
   EP - Decision by Parliament
Details

The European Parliament adopted by 465 votes to 1 with 7 abstentions, a resolution on the annual report on the European Ombudsman’s activities in 2007.

The own-initiative report had been tabled for consideration in plenary by Dushana ZDRAVKOVA (EPP-ED, BG) on behalf of the Committee on Petitions.

The European Parliament approves the annual report for 2007 and calls on the Ombudsman to pursue his efforts and to promote his activities effectively, transparently and flexibly so that, in the eyes of citizens, he represents the custodian of sound administration and a genuine culture of service in EU institutions. MEPs consider that the term 'maladministration' should be broadly interpreted so as to include not only administrative acts which infringe rules or principles laid down by the Treaties or by secondary legislation but also, for example, cases where the administrative authorities themselves have assumed certain obligations through, for instance, the adoption of a code of good administrative behaviour or where approved policies or declarations of a political nature have given rise to legitimate and reasonable expectations among citizens.

Recognising the increase in the absolute number of admissible complaints, MEPs consider that the figure in respect of admissible complaints – 16% – remains unsatisfactory, they recommend that an enhanced information campaign be conducted amongst European citizens designed to raise their awareness of the functions and competence of the European Ombudsman.

In order to reduce the number of inadmissible complaints filed with the European Ombudsman, MEPs suggest that a common web site of the European institutions be put in place to help citizens and refer them directly to the institution competent to handle their complaint. MEPs propose that the Ombudsman take measures to reduce the number of complaints in such cases where no action is possible.

With a view to the provision of a better and more efficient service to citizens, MEPs propose that the Ombudsman bring to their knowledge the internal procedures and deadlines for handling complaints, as well as the criteria used to make decisions at the different stages of the examination of a complaint.

The Ombudsman is called upon to ensure that the Commission makes proper use of its discretionary powers to initiate infringement proceedings under Article 226 of the EC Treaty or to propose penalties under Article 228 of the EC Treaty, while taking scrupulous care to avoid delays or unjustifiable failure to take prompt action, which are incompatible with the Commission's powers to oversee the application of EU law. MEPs consider that, if an institution refuses to follow a recommendation contained in a special report by the Ombudsman despite Parliament having approved that recommendation, Parliament could legitimately use its powers to bring an action before the Court of Justice in respect of the act or omission which was the subject of the Ombudsman's recommendation.

Parliament calls for all EU institutions and bodies to be given the necessary budgetary and human resources to ensure that citizens receive prompt and substantive responses to their enquiries, complaints and petitions. It repeats its call, expressed in previous resolutions, for all EU institutions and bodies to adopt a common approach with regard to the Code of Good Administrative Behaviour. It also welcomes the generally constructive cooperation between the Ombudsman and the EU institutions and bodies and endorses him in his role of external control mechanism and, in addition, as a valuable source of ongoing improvement to European administration.

MEPs recognise the useful contribution made by the European Network of Ombudsmen, in line with the subsidiarity principle, in securing extra-judicial remedies. They welcome the collaboration between the European Ombudsman and ombudsmen and similar bodies at national, regional and local levels in the Member States and urge further strengthening of the exchange of best practice, thereby allowing for the harmonisation of best practices between Member States.

Documents
2008/10/23
   EP - End of procedure in Parliament
2008/09/18
   EP - Committee report tabled for plenary, single reading
Documents
2008/09/18
   EP - Committee report tabled for plenary
Documents
2008/09/09
   EP - Vote in committee
Details

The Committee on Petitions adopted the own-initiative report by Dushana ZDRAVKOVA (EPP-ED, BG) on the annual report on the European Ombudsman's activities in 2007.

The committee approves the annual report for 2007 and calls on the Ombudsman to pursue his efforts and to promote his activities effectively, transparently and flexibly so that, in the eyes of citizens, he represents the custodian of sound administration and a genuine culture of service in EU institutions.

MEPs consider that the term 'maladministration' should be broadly interpreted so as to include not only unlawful administrative acts or infringements of binding legal rules or principles but also, for example, cases where the administrative authorities have been sloppy, negligent in their duty to their citizens or lacking in transparency or have infringed other principles of good administration.

Recognising the increase in the absolute number of admissible complaints, MEPs consider that the figure in respect of admissible complaints – 16% – remains unsatisfactory, they recommend that an enhanced information campaign be conducted amongst European citizens designed to raise their awareness of the functions and competence of the European Ombudsman.

In order to reduce the number of inadmissible complaints filed with the European Ombudsman, MEPs suggest that a common web site of the European institutions be put in place to help citizens and refer them directly to the institution competent to handle their complaint.

With a view to the provision of a better and more efficient service to citizens, MEPs propose that the Ombudsman bring to their knowledge the internal procedures and deadlines for handling complaints, as well as the criteria used to make decisions at the different stages of the examination of a complaint.

The Ombudsman is called upon to ensure that the Commission makes proper use of its discretionary powers to initiate infringement proceedings under Article 226 of the EC Treaty or to propose penalties under Article 228 of the EC Treaty, while taking scrupulous care to avoid delays or unjustifiable failure to take prompt action, which are incompatible with the Commission's powers to oversee the application of EU law. MEPs consider that, if an institution refuses to follow a recommendation contained in a special report by the Ombudsman despite Parliament having approved that recommendation, Parliament could legitimately use its powers to bring an action before the Court of Justice in respect of the act or omission which was the subject of the Ombudsman's recommendation.

The committee calls for all EU institutions and bodies to be given the necessary budgetary and human resources to ensure that citizens receive prompt and substantive responses to their enquiries, complaints and petitions. It repeats its call, expressed in previous resolutions, for all EU institutions and bodies to adopt a common approach with regard to the Code of Good Administrative Behaviour.

MEPs recognise the useful contribution made by the European Network of Ombudsmen, in line with the subsidiarity principle, in securing extra-judicial remedies. They welcome the collaboration between the European Ombudsman and ombudsmen and similar bodies at national, regional and local levels in the Member States and urge further strengthening of the exchange of best practice, thereby allowing for the harmonisation of best practices between Member States.

2008/08/28
   EP - Amendments tabled in committee
Documents
2008/07/10
   EP - Committee draft report
Documents
2008/06/19
   EP - Committee referral announced in Parliament
2008/05/27
   EP - ZDRAVKOVA Dushana (PPE-DE) appointed as rapporteur in PETI

Documents

Activities

Votes

Rapport Zdravkova A6-0358/2008 - résolution #

2008/10/23 Outcome: +: 465, 0: 7, -: 1
DE IT FR ES PL GB RO NL BE HU SE AT BG PT CZ EL SK DK LT IE FI EE LV MT SI LU CY
Total
70
43
42
37
34
34
23
19
18
18
15
14
13
12
13
11
10
9
7
6
6
5
4
4
3
2
1
icon: PPE-DE PPE-DE
181

Lithuania PPE-DE

1

Ireland PPE-DE

3

Finland PPE-DE

1

Estonia PPE-DE

For (1)

1

Latvia PPE-DE

For (1)

1

Malta PPE-DE

2

Slovenia PPE-DE

2

Luxembourg PPE-DE

1
icon: PSE PSE
138

Czechia PSE

2

Greece PSE

2

Slovakia PSE

2

Lithuania PSE

For (1)

1

Estonia PSE

2

Malta PSE

2
icon: ALDE ALDE
68

Hungary ALDE

1

Sweden ALDE

For (1)

1

Austria ALDE

1

Denmark ALDE

3

Ireland ALDE

For (1)

1

Estonia ALDE

2

Latvia ALDE

1

Slovenia ALDE

1

Luxembourg ALDE

For (1)

1

Cyprus ALDE

For (1)

1
icon: Verts/ALE Verts/ALE
30

Italy Verts/ALE

2

United Kingdom Verts/ALE

3

Belgium Verts/ALE

For (1)

1

Sweden Verts/ALE

For (1)

1

Denmark Verts/ALE

For (1)

1

Finland Verts/ALE

For (1)

1
icon: UEN UEN
23

Denmark UEN

For (1)

1

Lithuania UEN

1

Latvia UEN

2
icon: GUE/NGL GUE/NGL
18

Netherlands GUE/NGL

2

Sweden GUE/NGL

2

Portugal GUE/NGL

2

Czechia GUE/NGL

2

Greece GUE/NGL

Abstain (1)

2

Ireland GUE/NGL

1

Finland GUE/NGL

For (1)

1
icon: IND/DEM IND/DEM
8

France IND/DEM

Abstain (1)

1

Poland IND/DEM

Abstain (1)

2

Netherlands IND/DEM

For (1)

1

Sweden IND/DEM

2

Denmark IND/DEM

For (1)

1

Ireland IND/DEM

For (1)

1
icon: NI NI
7

Poland NI

1

United Kingdom NI

Against (1)

1

Belgium NI

For (1)

1

Austria NI

1

Bulgaria NI

1

Slovakia NI

2
AmendmentsDossier
15 2008/2158(INI)
2008/08/28 PETI 15 amendments...
source: PE-409.738

History

(these mark the time of scraping, not the official date of the change)

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  • date: 2008-06-19T00:00:00 body: EP type: Committee referral announced in Parliament, 1st reading/single reading committees: body: EP responsible: True committee: PETI date: 2008-05-27T00:00:00 committee_full: Petitions rapporteur: group: PPE-DE name: ZDRAVKOVA Dushana
  • date: 2008-09-09T00:00:00 body: EP committees: body: EP responsible: True committee: PETI date: 2008-05-27T00:00:00 committee_full: Petitions rapporteur: group: PPE-DE name: ZDRAVKOVA Dushana type: Vote in committee, 1st reading/single reading
  • date: 2008-09-18T00:00:00 docs: url: http://www.europarl.europa.eu/sides/getDoc.do?type=REPORT&mode=XML&reference=A6-2008-358&language=EN type: Committee report tabled for plenary, single reading title: A6-0358/2008 body: EP type: Committee report tabled for plenary, single reading
  • date: 2008-10-23T00:00:00 docs: url: http://www.europarl.europa.eu/oeil/popups/sda.do?id=16067&l=en type: Results of vote in Parliament title: Results of vote in Parliament url: http://www.europarl.europa.eu/sides/getDoc.do?secondRef=TOC&language=EN&reference=20081023&type=CRE type: Debate in Parliament title: Debate in Parliament url: http://www.europarl.europa.eu/sides/getDoc.do?type=TA&language=EN&reference=P6-TA-2008-524 type: Decision by Parliament, 1st reading/single reading title: T6-0524/2008 body: EP type: Results of vote in Parliament
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committees/0
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rapporteur
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True
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PETI
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committee_full
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rapporteur
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docs
  • date: 2008-07-10T00:00:00 docs: url: http://www.europarl.europa.eu/sides/getDoc.do?type=COMPARL&mode=XML&language=EN&reference=PE407.934 title: PE407.934 type: Committee draft report body: EP
  • date: 2008-08-28T00:00:00 docs: url: http://www.europarl.europa.eu/sides/getDoc.do?type=COMPARL&mode=XML&language=EN&reference=PE409.738 title: PE409.738 type: Amendments tabled in committee body: EP
  • date: 2008-09-18T00:00:00 docs: url: http://www.europarl.europa.eu/sides/getDoc.do?type=REPORT&mode=XML&reference=A6-2008-358&language=EN title: A6-0358/2008 type: Committee report tabled for plenary, single reading body: EP
events
  • date: 2008-06-19T00:00:00 type: Committee referral announced in Parliament, 1st reading/single reading body: EP
  • date: 2008-09-09T00:00:00 type: Vote in committee, 1st reading/single reading body: EP summary: The Committee on Petitions adopted the own-initiative report by Dushana ZDRAVKOVA (EPP-ED, BG) on the annual report on the European Ombudsman's activities in 2007. The committee approves the annual report for 2007 and calls on the Ombudsman to pursue his efforts and to promote his activities effectively, transparently and flexibly so that, in the eyes of citizens, he represents the custodian of sound administration and a genuine culture of service in EU institutions. MEPs consider that the term 'maladministration' should be broadly interpreted so as to include not only unlawful administrative acts or infringements of binding legal rules or principles but also, for example, cases where the administrative authorities have been sloppy, negligent in their duty to their citizens or lacking in transparency or have infringed other principles of good administration. Recognising the increase in the absolute number of admissible complaints, MEPs consider that the figure in respect of admissible complaints – 16% – remains unsatisfactory, they recommend that an enhanced information campaign be conducted amongst European citizens designed to raise their awareness of the functions and competence of the European Ombudsman. In order to reduce the number of inadmissible complaints filed with the European Ombudsman, MEPs suggest that a common web site of the European institutions be put in place to help citizens and refer them directly to the institution competent to handle their complaint. With a view to the provision of a better and more efficient service to citizens, MEPs propose that the Ombudsman bring to their knowledge the internal procedures and deadlines for handling complaints, as well as the criteria used to make decisions at the different stages of the examination of a complaint. The Ombudsman is called upon to ensure that the Commission makes proper use of its discretionary powers to initiate infringement proceedings under Article 226 of the EC Treaty or to propose penalties under Article 228 of the EC Treaty, while taking scrupulous care to avoid delays or unjustifiable failure to take prompt action, which are incompatible with the Commission's powers to oversee the application of EU law. MEPs consider that, if an institution refuses to follow a recommendation contained in a special report by the Ombudsman despite Parliament having approved that recommendation, Parliament could legitimately use its powers to bring an action before the Court of Justice in respect of the act or omission which was the subject of the Ombudsman's recommendation. The committee calls for all EU institutions and bodies to be given the necessary budgetary and human resources to ensure that citizens receive prompt and substantive responses to their enquiries, complaints and petitions. It repeats its call, expressed in previous resolutions, for all EU institutions and bodies to adopt a common approach with regard to the Code of Good Administrative Behaviour. MEPs recognise the useful contribution made by the European Network of Ombudsmen, in line with the subsidiarity principle, in securing extra-judicial remedies. They welcome the collaboration between the European Ombudsman and ombudsmen and similar bodies at national, regional and local levels in the Member States and urge further strengthening of the exchange of best practice, thereby allowing for the harmonisation of best practices between Member States.
  • date: 2008-09-18T00:00:00 type: Committee report tabled for plenary, single reading body: EP docs: url: http://www.europarl.europa.eu/sides/getDoc.do?type=REPORT&mode=XML&reference=A6-2008-358&language=EN title: A6-0358/2008
  • date: 2008-10-23T00:00:00 type: Results of vote in Parliament body: EP docs: url: https://oeil.secure.europarl.europa.eu/oeil/popups/sda.do?id=16067&l=en title: Results of vote in Parliament
  • date: 2008-10-23T00:00:00 type: Debate in Parliament body: EP docs: url: http://www.europarl.europa.eu/sides/getDoc.do?secondRef=TOC&language=EN&reference=20081023&type=CRE title: Debate in Parliament
  • date: 2008-10-23T00:00:00 type: Decision by Parliament, 1st reading/single reading body: EP docs: url: http://www.europarl.europa.eu/sides/getDoc.do?type=TA&language=EN&reference=P6-TA-2008-524 title: T6-0524/2008 summary: The European Parliament adopted by 465 votes to 1 with 7 abstentions, a resolution on the annual report on the European Ombudsman’s activities in 2007. The own-initiative report had been tabled for consideration in plenary by Dushana ZDRAVKOVA (EPP-ED, BG) on behalf of the Committee on Petitions. The European Parliament approves the annual report for 2007 and calls on the Ombudsman to pursue his efforts and to promote his activities effectively, transparently and flexibly so that, in the eyes of citizens, he represents the custodian of sound administration and a genuine culture of service in EU institutions. MEPs consider that the term 'maladministration' should be broadly interpreted so as to include not only administrative acts which infringe rules or principles laid down by the Treaties or by secondary legislation but also, for example, cases where the administrative authorities themselves have assumed certain obligations through, for instance, the adoption of a code of good administrative behaviour or where approved policies or declarations of a political nature have given rise to legitimate and reasonable expectations among citizens. Recognising the increase in the absolute number of admissible complaints, MEPs consider that the figure in respect of admissible complaints – 16% – remains unsatisfactory, they recommend that an enhanced information campaign be conducted amongst European citizens designed to raise their awareness of the functions and competence of the European Ombudsman. In order to reduce the number of inadmissible complaints filed with the European Ombudsman, MEPs suggest that a common web site of the European institutions be put in place to help citizens and refer them directly to the institution competent to handle their complaint. MEPs propose that the Ombudsman take measures to reduce the number of complaints in such cases where no action is possible. With a view to the provision of a better and more efficient service to citizens, MEPs propose that the Ombudsman bring to their knowledge the internal procedures and deadlines for handling complaints, as well as the criteria used to make decisions at the different stages of the examination of a complaint. The Ombudsman is called upon to ensure that the Commission makes proper use of its discretionary powers to initiate infringement proceedings under Article 226 of the EC Treaty or to propose penalties under Article 228 of the EC Treaty, while taking scrupulous care to avoid delays or unjustifiable failure to take prompt action, which are incompatible with the Commission's powers to oversee the application of EU law. MEPs consider that, if an institution refuses to follow a recommendation contained in a special report by the Ombudsman despite Parliament having approved that recommendation, Parliament could legitimately use its powers to bring an action before the Court of Justice in respect of the act or omission which was the subject of the Ombudsman's recommendation. Parliament calls for all EU institutions and bodies to be given the necessary budgetary and human resources to ensure that citizens receive prompt and substantive responses to their enquiries, complaints and petitions. It repeats its call, expressed in previous resolutions, for all EU institutions and bodies to adopt a common approach with regard to the Code of Good Administrative Behaviour. It also welcomes the generally constructive cooperation between the Ombudsman and the EU institutions and bodies and endorses him in his role of external control mechanism and, in addition, as a valuable source of ongoing improvement to European administration. MEPs recognise the useful contribution made by the European Network of Ombudsmen, in line with the subsidiarity principle, in securing extra-judicial remedies. They welcome the collaboration between the European Ombudsman and ombudsmen and similar bodies at national, regional and local levels in the Member States and urge further strengthening of the exchange of best practice, thereby allowing for the harmonisation of best practices between Member States.
  • date: 2008-10-23T00:00:00 type: End of procedure in Parliament body: EP
links
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  • body: EC dg: url: http://ec.europa.eu/dgs/secretariat_general/index_en.htm title: Secretariat-General commissioner: WALLSTRÖM Margot
procedure/dossier_of_the_committee
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procedure/legal_basis/0
Rules of Procedure EP 220-p2-a2
procedure/legal_basis/0
Rules of Procedure of the European Parliament EP 220-p2-a2
procedure/subject
Old
  • 1.20.04 European Ombudsman
New
1.20.04
European Ombudsman
other/0/dg/title
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Secretariat General
New
Secretariat-General
activities
  • date: 2008-06-19T00:00:00 body: EP type: Committee referral announced in Parliament, 1st reading/single reading committees: body: EP responsible: True committee: PETI date: 2008-05-27T00:00:00 committee_full: Petitions rapporteur: group: PPE-DE name: ZDRAVKOVA Dushana
  • date: 2008-09-09T00:00:00 body: EP committees: body: EP responsible: True committee: PETI date: 2008-05-27T00:00:00 committee_full: Petitions rapporteur: group: PPE-DE name: ZDRAVKOVA Dushana type: Vote in committee, 1st reading/single reading
  • date: 2008-09-18T00:00:00 docs: url: http://www.europarl.europa.eu/sides/getDoc.do?type=REPORT&mode=XML&reference=A6-2008-358&language=EN type: Committee report tabled for plenary, single reading title: A6-0358/2008 body: EP type: Committee report tabled for plenary, single reading
  • date: 2008-10-23T00:00:00 docs: url: http://www.europarl.europa.eu/oeil/popups/sda.do?id=16067&l=en type: Results of vote in Parliament title: Results of vote in Parliament url: http://www.europarl.europa.eu/sides/getDoc.do?secondRef=TOC&language=EN&reference=20081023&type=CRE type: Debate in Parliament title: Debate in Parliament url: http://www.europarl.europa.eu/sides/getDoc.do?type=TA&language=EN&reference=P6-TA-2008-524 type: Decision by Parliament, 1st reading/single reading title: T6-0524/2008 body: EP type: Results of vote in Parliament
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  • body: EP responsible: True committee: PETI date: 2008-05-27T00:00:00 committee_full: Petitions rapporteur: group: PPE-DE name: ZDRAVKOVA Dushana
links
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PETI/6/64175
reference
2008/2158(INI)
title
Annual report on the European Ombudsman's activities in 2007
legal_basis
Rules of Procedure of the European Parliament EP 220-p2-a2
stage_reached
Procedure completed
type
INI - Own-initiative procedure
subject
1.20.04 European Ombudsman