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2009/2088(INI) Ombudsman annual report 2008

Progress: Procedure completed

RoleCommitteeRapporteurShadows
Lead PETI PALIADELI Chrysoula (icon: S&D S&D)
Lead committee dossier:
Legal Basis:
RoP 232-p1-a2

Events

2009/11/12
   EP - Results of vote in Parliament
Documents
Results of vote in Parliament
2009/11/12
   EP - Debate in Parliament
Documents
Debate in Parliament
2009/11/12
   EP - Decision by Parliament
Details

The European Parliament adopted a resolution on the annual report on the European Ombudsman's activities in 2008. It Approves the annual report for the year 2008 presented by the European Ombudsman and its new layout. Parliament considers that the Ombudsman has continued to exercise his powers in an active and balanced way, both with regard to examining and handling complaints and conducting and concluding enquiries and with regard to maintaining constructive relations with the EU's institutions and bodies and encouraging citizens to make use of their rights in relation to those institutions and bodies. It calls on the Ombudsman to pursue his efforts in raising awareness of his work and to promote his activities effectively and transparently. Parliament welcomes the revision of the Ombudsman's Statute, in particular the Ombudsman's strengthened powers of investigation which will help to ensure that citizens can have full confidence in his ability to conduct a thorough investigation of their complaints without restrictions.

Parliament also considers that the figure in respect of inadmissible complaints remains unsatisfactory although understandable, and recommends that a continued information campaign be conducted amongst European citizens designed to raise their awareness of the functions and competence of the members of the European Network of Ombudsmen.

Members go on to call for the following:

for all EU institutions and bodies to be given the necessary budgetary and human resources to ensure that citizens receive prompt and substantive responses to their enquiries, complaints and petitions; for the term "maladministration" should continue to be broadly interpreted so as to include not only infringements of legal rules or general principles of European administrative law but also instances where an institution fails to act consistently and in good faith, or to take into account the legitimate expectations of citizens, including when an institution has itself undertaken to respect certain norms and standards without being obliged to do so by the Treaties or secondary legislation; for a common website of the European institutions be put in place to help citizens and refer them directly to the institution competent to handle their complaint, thereby reducing the number of inadmissible complaints filed with the European Ombudsman; for all EU institutions and bodies to adopt a common approach with regard to the Code of Good Administrative Behaviour. Members note that the Code of Good Administrative Behaviour proposed by the Ombudsman, as approved by Parliament on 6 September 2001, serves as a guide and resource for the staff of all Community institutions and bodies and has been regularly updated and published on the Ombudsman's website.

Parliament asks the Ombudsman:

to continue to place great emphasis on events involving information for citizens and, hence, potential complainants, since it is clear that the demarcation of responsibilities between the European, national and regional levels is still too confusing and hard to grasp for many citizens and businesses; to commit himself to forwarding directly, after obtaining the consent of the complainant concerned, each complaint that falls within the competence of a national or regional ombudsman.

With regard to the Commission, Parliament calls on the Ombudsman to maintain a watching brief and ensure that the Commission makes proper use of its discretionary powers to initiate infringement proceedings under Article 226 of the EC Treaty or to propose penalties under Article 228 of the EC Treaty, while taking scrupulous care to avoid delays or unjustifiable failure to take prompt action. The Ombudsmen is requested to continue to liaise with the Committee on Petitions in this connection.

Lastly, Parliament reiterates its view that, if an institution refuses to follow a recommendation contained in a special report by the Ombudsman despite Parliament having approved that recommendation, Parliament could legitimately use its powers to bring an action before the Court of Justice in respect of the act or omission which was the subject of the Ombudsman's recommendation. It invites the committee responsible for the Rules of Procedure to propose appropriate provisions, to be introduced into the Rules, for the initiation of such an action.

Documents
T7-0066/2009
2009/11/12
   EP - End of procedure in Parliament
2009/10/19
   EP - Committee referral announced in Parliament
2009/10/07
   EP - Committee report tabled for plenary, single reading
Documents
A7-0020/2009
2009/10/07
   EP - Committee report tabled for plenary
Documents
A7-0020/2009
2009/10/01
   EP - Vote in committee
Details

The Committee on Petitions adopted the own-initiative report drawn up by Chrysoula PALIADELI (S&D, EL) on the annual report on the European Ombudman's activities in 2008. It approves the annual report and its structure, combining: (i) a summary of the year’s activities with an overview of the complaints and inquiries; (ii) a thematic analysis of the Ombudsman’s decisions, covering the most significant findings of law and fact contained in the Ombudsman's decisions in 2008; (iii) as well as the problems raised at various stages of the procedure.

MEPs consider that the Ombudsman has continued to exercise his powers in an active and balanced way , both with regard to examining and handling complaints and conducting and concluding enquiries and with regard to maintaining constructive relations with the European Union's institutions and bodies and encouraging citizens to make use of their rights in relation to those institutions and bodies.

The report welcomes the revision of the Ombudsman's Statute, in particular the Ombudsman's strengthened powers of investigation which will help to ensure that citizens can have full confidence in his ability to conduct a thorough investigation of their complaints without restrictions.

MEPs consider that the number of inadmissible complaints remains unsatisfactory and recommends in view of this that a continued information campaign be conducted amongst European citizens designed to raise their awareness of the functions and competence of the members of the European Network of Ombudsmen.

The committee asks:

for all EU institutions and bodies to be given the necessary budgetary and human resources to ensure that citizens receive prompt and substantive responses to their enquiries, complaints and petitions; for the term 'maladministration' to be continued to be broadly interpreted so as to include not only unlawful administrative acts or infringements of binding legal rules or principles but also, for example, cases where the administrative authorities have been sloppy, negligent in their duty to their citizens or lacking in transparency or have infringed other principles of good administration; for a common website of the European institutions be put in place to help citizens and refer them directly to the institution competent to handle their complaint, thereby reducing the number of inadmissible complaints filed with the European Ombudsman.

MEPs repeat their call for all EU institutions and bodies to adopt a common approach with regard to the Code of Good Administrative Behaviour . They note that the Code of Good Administrative Behaviour proposed by the Ombudsman, as approved by Parliament on 6 September 2001, serves as a guide and resource for the staff of all Community institutions and bodies and has been regularly updated and published on the Ombudsman's website.

Furthermore, the Ombudsman is called upon to:

pursue his efforts in raising awareness of his work and to promote his activities effectively and transparently; maintain a watching brief and ensure that the Commission makes proper use of its discretionary powers to initiate infringement proceedings under Article 226 of the EC Treaty or to propose penalties under Article 228 of the EC Treaty; continue to place great emphasis on events involving information for citizens and, hence, potential complainants.

In addition, MEPs reiterate that, if an institution refuses to follow a recommendation contained in a special report by the Ombudsman despite Parliament having approved that recommendation, Parliament could legitimately use its powers to bring an action before the Court of Justice in respect of the act or omission which was the subject of the Ombudsman's recommendation. In this respect, they invite the committee responsible for the Rules of Procedure to propose appropriate provisions, to be introduced into the Rules, for the initiation of such an action.

Lastly, MEPs welcome the enhanced information campaign promoted by the communications strategy adopted by the Ombudsman, which leads to greater awareness of citizens' rights and Community competences, as well as a greater understanding of the Ombudsman's sphere of competence.

2009/09/22
   EP - Amendments tabled in committee
Documents
PE428.265
2009/09/17
   EP - Committee draft report
Documents
PE428.011
2009/09/02
   EP - PALIADELI Chrysoula (S&D) appointed as rapporteur in PETI

Documents

Activities

AmendmentsDossier
17 2009/2088(INI)
2009/09/22 PETI 17 amendments...
source: PE-428.265

History

(these mark the time of scraping, not the official date of the change)

2021-12-18Show (14) Changes | Timetravel
docs/0/docs/0/url
Old
http://www.europarl.europa.eu/sides/getDoc.do?type=COMPARL&mode=XML&language=EN&reference=PE428.011
New
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New
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Old
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New
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2009-10-07T00:00:00
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Committee report tabled for plenary
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EP
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events/2/type
Old
Committee referral announced in Parliament, 1st reading/single reading
New
Committee referral announced in Parliament
events/4/docs/0/url
Old
http://www.europarl.europa.eu/sides/getDoc.do?secondRef=TOC&language=EN&reference=20091112&type=CRE
New
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events/5
date
2009-11-12T00:00:00
type
Decision by Parliament
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docs
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summary
events/5
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2009-11-12T00:00:00
type
Decision by Parliament, 1st reading/single reading
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docs
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summary
procedure/Modified legal basis
Rules of Procedure EP 150
procedure/Other legal basis
Rules of Procedure EP 159
procedure/legal_basis/0
Rules of Procedure EP 232-p1-a2
procedure/legal_basis/0
Rules of Procedure EP 220-p2-a2
2020-01-19Show (5) Changes | Timetravel
committees/0
type
Responsible Committee
body
EP
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committee_full
Petitions
committee
PETI
rapporteur
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committees/0
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PETI
date
2009-09-02T00:00:00
rapporteur
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docs/2/docs/0/url
Old
http://www.europarl.europa.eu/sides/getDoc.do?type=REPORT&mode=XML&reference=A7-2009-20&language=EN
New
http://www.europarl.europa.eu/doceo/document/A-7-2009-0020_EN.html
events/1/docs/0/url
Old
http://www.europarl.europa.eu/sides/getDoc.do?type=REPORT&mode=XML&reference=A7-2009-20&language=EN
New
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events/5/docs/0/url
Old
http://www.europarl.europa.eu/sides/getDoc.do?type=TA&language=EN&reference=P7-TA-2009-66
New
http://www.europarl.europa.eu/doceo/document/TA-7-2009-0066_EN.html
2019-07-06Show (14) Changes | Timetravel
activities
  • date: 2009-10-01T00:00:00 body: EP committees: body: EP responsible: True committee: PETI date: 2009-09-02T00:00:00 committee_full: Petitions rapporteur: group: S&D name: PALIADELI Chrysoula type: Vote in committee, 1st reading/single reading
  • date: 2009-10-07T00:00:00 docs: url: http://www.europarl.europa.eu/sides/getDoc.do?type=REPORT&mode=XML&reference=A7-2009-20&language=EN type: Committee report tabled for plenary, single reading title: A7-0020/2009 body: EP type: Committee report tabled for plenary, single reading
  • date: 2009-10-19T00:00:00 body: EP type: Committee referral announced in Parliament, 1st reading/single reading committees: body: EP responsible: True committee: PETI date: 2009-09-02T00:00:00 committee_full: Petitions rapporteur: group: S&D name: PALIADELI Chrysoula
  • date: 2009-11-12T00:00:00 docs: url: http://www.europarl.europa.eu/oeil/popups/sda.do?id=17464&l=en type: Results of vote in Parliament title: Results of vote in Parliament url: http://www.europarl.europa.eu/sides/getDoc.do?secondRef=TOC&language=EN&reference=20091112&type=CRE type: Debate in Parliament title: Debate in Parliament url: http://www.europarl.europa.eu/sides/getDoc.do?type=TA&language=EN&reference=P7-TA-2009-66 type: Decision by Parliament, 1st reading/single reading title: T7-0066/2009 body: EP type: Results of vote in Parliament
commission
  • body: EC dg: Secretariat-General commissioner: BARROSO José Manuel
committees/0
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Responsible Committee
body
EP
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committee_full
Petitions
committee
PETI
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2009-09-02T00:00:00
rapporteur
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committees/0
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EP
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True
committee
PETI
date
2009-09-02T00:00:00
committee_full
Petitions
rapporteur
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docs
  • date: 2009-09-17T00:00:00 docs: url: http://www.europarl.europa.eu/sides/getDoc.do?type=COMPARL&mode=XML&language=EN&reference=PE428.011 title: PE428.011 type: Committee draft report body: EP
  • date: 2009-09-22T00:00:00 docs: url: http://www.europarl.europa.eu/sides/getDoc.do?type=COMPARL&mode=XML&language=EN&reference=PE428.265 title: PE428.265 type: Amendments tabled in committee body: EP
  • date: 2009-10-07T00:00:00 docs: url: http://www.europarl.europa.eu/sides/getDoc.do?type=REPORT&mode=XML&reference=A7-2009-20&language=EN title: A7-0020/2009 type: Committee report tabled for plenary, single reading body: EP
events
  • date: 2009-10-01T00:00:00 type: Vote in committee, 1st reading/single reading body: EP summary: The Committee on Petitions adopted the own-initiative report drawn up by Chrysoula PALIADELI (S&D, EL) on the annual report on the European Ombudman's activities in 2008. It approves the annual report and its structure, combining: (i) a summary of the year’s activities with an overview of the complaints and inquiries; (ii) a thematic analysis of the Ombudsman’s decisions, covering the most significant findings of law and fact contained in the Ombudsman's decisions in 2008; (iii) as well as the problems raised at various stages of the procedure. MEPs consider that the Ombudsman has continued to exercise his powers in an active and balanced way , both with regard to examining and handling complaints and conducting and concluding enquiries and with regard to maintaining constructive relations with the European Union's institutions and bodies and encouraging citizens to make use of their rights in relation to those institutions and bodies. The report welcomes the revision of the Ombudsman's Statute, in particular the Ombudsman's strengthened powers of investigation which will help to ensure that citizens can have full confidence in his ability to conduct a thorough investigation of their complaints without restrictions. MEPs consider that the number of inadmissible complaints remains unsatisfactory and recommends in view of this that a continued information campaign be conducted amongst European citizens designed to raise their awareness of the functions and competence of the members of the European Network of Ombudsmen. The committee asks: for all EU institutions and bodies to be given the necessary budgetary and human resources to ensure that citizens receive prompt and substantive responses to their enquiries, complaints and petitions; for the term 'maladministration' to be continued to be broadly interpreted so as to include not only unlawful administrative acts or infringements of binding legal rules or principles but also, for example, cases where the administrative authorities have been sloppy, negligent in their duty to their citizens or lacking in transparency or have infringed other principles of good administration; for a common website of the European institutions be put in place to help citizens and refer them directly to the institution competent to handle their complaint, thereby reducing the number of inadmissible complaints filed with the European Ombudsman. MEPs repeat their call for all EU institutions and bodies to adopt a common approach with regard to the Code of Good Administrative Behaviour . They note that the Code of Good Administrative Behaviour proposed by the Ombudsman, as approved by Parliament on 6 September 2001, serves as a guide and resource for the staff of all Community institutions and bodies and has been regularly updated and published on the Ombudsman's website. Furthermore, the Ombudsman is called upon to: pursue his efforts in raising awareness of his work and to promote his activities effectively and transparently; maintain a watching brief and ensure that the Commission makes proper use of its discretionary powers to initiate infringement proceedings under Article 226 of the EC Treaty or to propose penalties under Article 228 of the EC Treaty; continue to place great emphasis on events involving information for citizens and, hence, potential complainants. In addition, MEPs reiterate that, if an institution refuses to follow a recommendation contained in a special report by the Ombudsman despite Parliament having approved that recommendation, Parliament could legitimately use its powers to bring an action before the Court of Justice in respect of the act or omission which was the subject of the Ombudsman's recommendation. In this respect, they invite the committee responsible for the Rules of Procedure to propose appropriate provisions, to be introduced into the Rules, for the initiation of such an action. Lastly, MEPs welcome the enhanced information campaign promoted by the communications strategy adopted by the Ombudsman, which leads to greater awareness of citizens' rights and Community competences, as well as a greater understanding of the Ombudsman's sphere of competence.
  • date: 2009-10-07T00:00:00 type: Committee report tabled for plenary, single reading body: EP docs: url: http://www.europarl.europa.eu/sides/getDoc.do?type=REPORT&mode=XML&reference=A7-2009-20&language=EN title: A7-0020/2009
  • date: 2009-10-19T00:00:00 type: Committee referral announced in Parliament, 1st reading/single reading body: EP
  • date: 2009-11-12T00:00:00 type: Results of vote in Parliament body: EP docs: url: https://oeil.secure.europarl.europa.eu/oeil/popups/sda.do?id=17464&l=en title: Results of vote in Parliament
  • date: 2009-11-12T00:00:00 type: Debate in Parliament body: EP docs: url: http://www.europarl.europa.eu/sides/getDoc.do?secondRef=TOC&language=EN&reference=20091112&type=CRE title: Debate in Parliament
  • date: 2009-11-12T00:00:00 type: Decision by Parliament, 1st reading/single reading body: EP docs: url: http://www.europarl.europa.eu/sides/getDoc.do?type=TA&language=EN&reference=P7-TA-2009-66 title: T7-0066/2009 summary: The European Parliament adopted a resolution on the annual report on the European Ombudsman's activities in 2008. It Approves the annual report for the year 2008 presented by the European Ombudsman and its new layout. Parliament considers that the Ombudsman has continued to exercise his powers in an active and balanced way, both with regard to examining and handling complaints and conducting and concluding enquiries and with regard to maintaining constructive relations with the EU's institutions and bodies and encouraging citizens to make use of their rights in relation to those institutions and bodies. It calls on the Ombudsman to pursue his efforts in raising awareness of his work and to promote his activities effectively and transparently. Parliament welcomes the revision of the Ombudsman's Statute, in particular the Ombudsman's strengthened powers of investigation which will help to ensure that citizens can have full confidence in his ability to conduct a thorough investigation of their complaints without restrictions. Parliament also considers that the figure in respect of inadmissible complaints remains unsatisfactory although understandable, and recommends that a continued information campaign be conducted amongst European citizens designed to raise their awareness of the functions and competence of the members of the European Network of Ombudsmen. Members go on to call for the following: for all EU institutions and bodies to be given the necessary budgetary and human resources to ensure that citizens receive prompt and substantive responses to their enquiries, complaints and petitions; for the term "maladministration" should continue to be broadly interpreted so as to include not only infringements of legal rules or general principles of European administrative law but also instances where an institution fails to act consistently and in good faith, or to take into account the legitimate expectations of citizens, including when an institution has itself undertaken to respect certain norms and standards without being obliged to do so by the Treaties or secondary legislation; for a common website of the European institutions be put in place to help citizens and refer them directly to the institution competent to handle their complaint, thereby reducing the number of inadmissible complaints filed with the European Ombudsman; for all EU institutions and bodies to adopt a common approach with regard to the Code of Good Administrative Behaviour. Members note that the Code of Good Administrative Behaviour proposed by the Ombudsman, as approved by Parliament on 6 September 2001, serves as a guide and resource for the staff of all Community institutions and bodies and has been regularly updated and published on the Ombudsman's website. Parliament asks the Ombudsman: to continue to place great emphasis on events involving information for citizens and, hence, potential complainants, since it is clear that the demarcation of responsibilities between the European, national and regional levels is still too confusing and hard to grasp for many citizens and businesses; to commit himself to forwarding directly, after obtaining the consent of the complainant concerned, each complaint that falls within the competence of a national or regional ombudsman. With regard to the Commission, Parliament calls on the Ombudsman to maintain a watching brief and ensure that the Commission makes proper use of its discretionary powers to initiate infringement proceedings under Article 226 of the EC Treaty or to propose penalties under Article 228 of the EC Treaty, while taking scrupulous care to avoid delays or unjustifiable failure to take prompt action. The Ombudsmen is requested to continue to liaise with the Committee on Petitions in this connection. Lastly, Parliament reiterates its view that, if an institution refuses to follow a recommendation contained in a special report by the Ombudsman despite Parliament having approved that recommendation, Parliament could legitimately use its powers to bring an action before the Court of Justice in respect of the act or omission which was the subject of the Ombudsman's recommendation. It invites the committee responsible for the Rules of Procedure to propose appropriate provisions, to be introduced into the Rules, for the initiation of such an action.
  • date: 2009-11-12T00:00:00 type: End of procedure in Parliament body: EP
links
other
  • body: EC dg: url: http://ec.europa.eu/dgs/secretariat_general/index_en.htm title: Secretariat-General commissioner: BARROSO José Manuel
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Ombudsman annual report 2008
2015-11-04Show (1) Changes | Timetravel
other/0/dg/title
Old
Secretariat General
New
Secretariat-General
2014-11-10Show (5) Changes
activities
  • date: 2009-10-01T00:00:00 body: EP committees: body: EP responsible: True committee: PETI date: 2009-09-02T00:00:00 committee_full: Petitions rapporteur: group: S&D name: PALIADELI Chrysoula type: Vote in committee, 1st reading/single reading
  • date: 2009-10-07T00:00:00 docs: url: http://www.europarl.europa.eu/sides/getDoc.do?type=REPORT&mode=XML&reference=A7-2009-20&language=EN type: Committee report tabled for plenary, single reading title: A7-0020/2009 body: EP type: Committee report tabled for plenary, single reading
  • date: 2009-10-19T00:00:00 body: EP type: Committee referral announced in Parliament, 1st reading/single reading committees: body: EP responsible: True committee: PETI date: 2009-09-02T00:00:00 committee_full: Petitions rapporteur: group: S&D name: PALIADELI Chrysoula
  • date: 2009-11-12T00:00:00 docs: url: http://www.europarl.europa.eu/oeil/popups/sda.do?id=17464&l=en type: Results of vote in Parliament title: Results of vote in Parliament url: http://www.europarl.europa.eu/sides/getDoc.do?secondRef=TOC&language=EN&reference=20091112&type=CRE type: Debate in Parliament title: Debate in Parliament url: http://www.europarl.europa.eu/sides/getDoc.do?type=TA&language=EN&reference=P7-TA-2009-66 type: Decision by Parliament, 1st reading/single reading title: T7-0066/2009 body: EP type: Results of vote in Parliament
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  • body: EP responsible: True committee: PETI date: 2009-09-02T00:00:00 committee_full: Petitions rapporteur: group: S&D name: PALIADELI Chrysoula
links
other
  • body: EC dg: url: http://ec.europa.eu/dgs/secretariat_general/index_en.htm title: Secretariat General commissioner: BARROSO José Manuel
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PETI/7/00820
reference
2009/2088(INI)
title
Ombudsman Annual Report 2008
legal_basis
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stage_reached
Procedure completed
Modified legal basis
Rules of Procedure of the European Parliament EP 150
type
INI - Own-initiative procedure
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1.20.04 European Ombudsman
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