2009/2138(INI) | [ParlTrack]

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2009/2138(INI) SOLVIT

Role	Committee	Rapporteur	Shadows
Lead	IMCO	BUŞOI Cristian-Silviu (ALDE)	ROITHOVÁ Zuzana (PPE), STIHLER Catherine (S&D), RÜHLE Heide (Verts/ALE), KURSKI Jacek Olgierd (ECR), DE JONG Dennis (GUE/NGL), SALVINI Matteo (EFD)
Opinion	PETI	BUSUTTIL Simon (PPE)

Lead committee dossier: IMCO/7/01145
Legal Basis RoP 132-p2

Subjects

Links

Activites

2010/03/09 Results of vote in Parliament
- Results of vote in Parliament
- Debate in Parliament
- T7-0047/2010 summary
  
  The European Parliament adopted a resolution on SOLVIT, welcoming the Commission's initiative of July 2002 to establish the SOLVIT network of national administrations using an online inter-active database.This has been a successful tool enhancing transparency and created peer pressure to speed up problem resolution. The Commission is called upon to ensure effective application of internal market rules in order to reduce the administrative burden on citizens and businesses.Effective problem solving in the internal market: Members stress that problems relating to the implementation of internal market rules are often detected through the SOLVIT network and that SOLVIT experience should be fed into national and EU policy-making.They call for the following:inclusion in the Internal Market and Consumer Market Scoreboards of more detailed information on the application and enforcement of internal market legislation, both with a view to increasing transparency and as a useful tool for SOLVIT staff; the Internal Market Scoreboard, the SOLVIT Report, the Citizens Signpost Service and the Consumer Market Scoreboard to be published at the same time once a year in order to provide a global picture of the development of the internal market; the Consumer Market Scoreboard should include a detailed account of the progress, achievements and shortcomings of SOLVIT; immediate action to deal with shortcomings of SOLVIT. Horizontal problems identified at national level: Parliament commends SOLVIT’s case resolution rate, which has remained high (83%) even though its workload increased in 2008 (rising by 22% to 1000 cases) and despite the fact that some SOLVIT centres are faced with staffing problems. Members States are asked to ensure that their SOLVIT centre has strong political support so that it can persuade the authorities about whom complaints are made to cooperate actively within the SOLVIT procedure and within the relevant deadlines.Measures to be envisaged: the resolution calls on the Commission and Member States as appropriate, to do the following:promote SOLVIT, using all forms of media to ensure a wide outreach to citizens and businesses, especially about how to assert their rights, and to allocate sufficient resources to make this promotion more effective; promote online alternative dispute settlement systems within the SOLVIT network; promote SOLVIT as an alternative dispute resolution mechanism, by means of national information campaigns; set up web pages linked to the European SOLVIT portal, featuring a compilation of successful cases and of best practice with regard to settling disputes by means of this mechanism; increase the efficiency of SOLVIT centres by providing civil servants from within the relevant departments in order to facilitate the resolution of cases which are outside the remit of SOLVIT (SOLVIT+), as well as by ensuring proper access to legal expertise for SOLVIT centres within their administration; appoint a SOLVIT liaison officer in public services involved in implementing internal market rules, with a view to ensuring better cooperation; organise information campaigns on SOLVIT at local, regional or national level, targeting specific groups, such as SMEs, which currently lag behind in terms of awareness of SOLVIT, and exchange best practices so that SOLVIT is promoted as efficiently as possible; increase the staffing of SOLVIT centres, using all available means, including alternative financing arrangements; analyse the causes of the low success rates of certain SOLVIT centres, as well as the causes of their relatively long case-handling times, in order to provide useful information for the design of a better problem-solving strategy, to the benefit of citizens and businesses in the internal market. In particular, the Commission is also invited to:submit SOLVIT annual reports containing more detailed information and statistical data, which would also allow the effectiveness of each national centre to be assessed, since it is otherwise difficult to make long-term assessments of trends and propose specific targeted measures to improve the situation in individual Member States; create a single web portal for all SOLVIT centres at an address that is as easy to find as possible (www.solveit.eu). Members are of the opinion, at the same time, that a marked improvement in the visibility of the SOLVIT network on the Internet is essential and that for this purpose use must be made of both social networking sites and search engines; finalise the Single Market Assistance Services project for streamlining information, advice and problem-solving assistance services to make them more accessible and more effective; initiate an accelerated Treaty infringement procedure if an unresolved SOLVIT complaint reveals a prima facie breach of Community law. Parliament requests SOLVIT to:refer cases of misapplication of EU legislation which are too complex for it to resolve not only to the Commission but also to Parliament's Committee on Petitions; include on its website a link to Parliament's Committee on Petitions as well as to the relevant committees of the national parliaments, so that citizens may be made aware of their right to petition Parliament as a means of obtaining non-judicial remedies and solutions through the political and legislative process. Lastly, Parliament calls on the European Ombudsman to cooperate more closely with the SOLVIT centres and to forward all incoming complaints for which he is not competent to the SOLVIT centre presumed to be competent where those complaints relate to the internal market and could come within the scope of SOLVIT.
2010/03/02 Committee report tabled for plenary, single reading
- A7-0027/2010
#2999
2010/03/01 Council Meeting
- 2999 summary
  
  The Council took note of the following three reports:the Internal Market Scoreboard No 20: state of play of implementation by Member States of internal market directives into national law;report on the SOLVIT system (an online internal market problem-solving network);report on the “Citizens Sign Post Service”, a service that provides personalised advice to individual citizens in relation to the rights they enjoy under single market rules.
2010/02/23 Vote in committee, 1st reading/single reading
2009/10/19 Committee referral announced in Parliament, 1st reading/single reading

Documents

Debate in Council: 2999
Committee report tabled for plenary, single reading: A7-0027/2010
Results of vote in Parliament: Results of vote in Parliament
Debate in Parliament: Debate in Parliament
Decision by Parliament, 1st reading/single reading: T7-0047/2010

Amendments	Dossier
53	2009/2138(INI) 2009/12/11 IMCO 44 amendments... Amendment 1 # Jürgen CREUTZMANN Motion for a resolution Recital A A. whereas the Commission, the Parliament, the European Ombudsman and the Member States need to do more to define, communicate and help citizens enforce their rights, as this would also enable the internal market to work better, Amendment 10 # Louis GRECH Motion for a resolution Paragraph 4 a (new) 4a. Calls on the Commission to consider including in the Consumer Market Scoreboard a detailed account of the progress, achievements and shortcomings of SOLVIT; Amendment 11 # Kyriacos TRIANTAPHYLLIDES, Eva-Britt SVENSSON Motion for a resolution Paragraph 4 a (new) 4a. Calls on the Commission to take immediate action to resolve recurrent problems detected through the SOLVIT network; Amendment 12 # Kyriacos TRIANTAPHYLLIDES, Eva-Britt SVENSSON Motion for a resolution Paragraph 5 5. Notes that some SOLVIT centres are understaffed; Amendment 13 # Zuzana ROITHOVÁ Motion for a resolution Paragraph 5 5. Notes that SOLVIT centres are understaffed, and that in 2008 the number of cases resolved decreased, while the average number of days needed for their resolution increased; Amendment 14 # Louis GRECH Motion for a resolution Paragraph 5 5. Notes that SOLVIT centres are understaffed and that there should be more training for staff employed by SOLVIT; Amendment 15 # Catherine STIHLER Motion for a resolution Paragraph 5 5. Notes that SOLVIT centres are understaffed; calls on all SOLVIT centres to recruit staff who are appropriately qualified and experienced for the position they will hold; Amendment 16 # Zuzana ROITHOVÁ Motion for a resolution Paragraph 6 6. Notes that many citizens and small businesses are not sufficiently aware of the work of SOLVIT and that businesses either use commercial legal services in cases where SOLVIT could be used to their benefit or even accept requests to such effect from Member States, although those requests are not in accordance with the Community's internal market acquis; Amendment 17 # Zuzana ROITHOVÁ Motion for a resolution Paragraph 7 7. Finds that the portfolio of the ministry hosting the respective national SOLVIT centre may affect the perception of the type of work carried out by SOLVIT in that country and that the level of successful resolution and expedition of cases depends on the willingness and ability of Member States to closely cooperate with SOLVIT centres; Amendment 18 # Zuzana ROITHOVÁ, Konstantinos POUPAKIS Motion for a resolution Paragraph 7 a (new) 7a. Calls on Member States to ensure that their SOLVIT centre has strong political support so that it can persuade the authorities about whom complaints are made to cooperate actively within the SOLVIT procedure and the relevant deadlines; Amendment 19 # Zuzana ROITHOVÁ, Konstantinos POUPAKIS Motion for a resolution Paragraph 8 8. Considers that Member States should enhance ~~the~~ efficient cooperation among national, regional and local authorities and SOLVIT; considers in addition that Member States should initiate a more intensive and substantial exchange of best practices; Amendment 2 # Louis GRECH Motion for a resolution Recital C C. whereas there needs to be a marked improvement on the part of the Commission and the Member States to raise awareness of the opportunities that the internal market offer~~s many opportunitie~~s for citizens and businesses, Amendment 20 # Catherine STIHLER Motion for a resolution Paragraph 8 a (new) 8a. Stresses the importance of the exchange of information between SOLVIT centres and therefore recommends that Member States' SOLVIT centres meet regularly to allow for the exchange of information and to share examples of best practice and systems; Amendment 21 # Zuzana ROITHOVÁ Motion for a resolution Paragraph 9 9. Calls upon Member States to promote SOLVIT using all forms of media to ensure a wide outreach to citizens and businesses especially about how to enforce their rights and to allocate sufficient resources to make this promotion more effective; additionally, calls on the Commission and the Member States to promote online alternative dispute settlement systems within the SOLVIT network; Amendment 22 # Catherine STIHLER Motion for a resolution Paragraph 9 9. Calls upon Member States to promote SOLVIT using all forms of media to ensure a wide outreach to citizens and businesses about how to enforce their rights; furthermore, calls on Members of the European Parliament to promote the role of SOLVIT in their constituencies; Amendment 23 # António Fernando CORREIA DE CAMPOS Motion for a resolution Paragraph 9 a (new) 9a. Calls on the Member States to set up web pages linked to the European SOLVIT portal, featuring a compilation of successful cases and of best practice with regard to settling disputes by means of this mechanism; Amendment 24 # Jacek Olgierd KURSKI Motion for a resolution Paragraph 9 a (new) 9a. Calls on the Member States and the Commission to promote SOLVIT on the Internet and to facilitate the use of the system by introducing identical Internet addresses in the Member States’ national domains and in the .eu domain; Amendment 25 # Catherine STIHLER Motion for a resolution Paragraph 9 a (new) 9a. Calls on Member States to provide civil servants from within the relevant administrative services to facilitate the resolution of cases which are outside the remit of SOLVIT (SOLVIT+) to increase the success and efficiency of SOLVIT centres; Amendment 26 # Zuzana ROITHOVÁ, Konstantinos POUPAKIS Motion for a resolution Paragraph 9 a (new) 9a. Calls on the Member States to ensure that SOLVIT centres have proper access to legal expertise within their administration; is of the opinion that the Commission should speed up the provision of informal legal assessments to SOLVIT centres on request; Amendment 27 # Louis GRECH Motion for a resolution Paragraph 9 a (new) 9a. Calls on each Member State to promote SOLVIT as an alternative dispute resolution mechanism, in the form of a nation-wide information campaign; Amendment 28 # Jürgen CREUTZMANN Motion for a resolution Paragraph 10 10. Calls upon Member States to appoint a SOLVIT liaison officer in every public services dealing with implementing internal market rules ~~for~~, in order to bring about better cooperation; Amendment 29 # Motion for a resolution Paragraph 10 a (new) 10a. Calls on Member States to organize information campaigns on SOLVIT at local, regional or national level, targeting specific groups, such as SMEs, which currently lag behind in terms of awareness of SOLVIT, and encourages Member States to cooperate and exchange best practices so that the promotion of SOLVIT is as efficient as possible; Amendment 3 # António Fernando CORREIA DE CAMPOS Motion for a resolution Recital E a (new) Ea. whereas the SOLVIT network, when it is fully operational, will be able to prevent excessive recourse being had to the judicial system, where procedures are often complex, and mechanisms for guaranteeing the defence of individuals frequently hamper access to justice, Amendment 30 # Motion for a resolution Paragraph 11 a (new) 11a. Calls on Members of the European Parliament to take initiatives to promote SOLVIT in their own constituencies and to make efforts to raise awareness of SOLVIT among members of national parliaments; also stresses the need for national governments and parliaments to become actively involved in the promotion of SOLVIT at national level; Amendment 31 # Morten LØKKEGAARD Motion for a resolution Paragraph 11 a (new) 11a. Calls on the Commission and the Member States to coordinate a hearing of the SOLVIT centres to determine good practice in and existing obstacles to the proper functioning of the centres with the aim of making administration and work routines more efficient; Amendment 32 # Kyriacos TRIANTAPHYLLIDES, Eva-Britt SVENSSON Motion for a resolution Paragraph 12 12. Calls upon those Member States which deem it necessary to increase staffing of SOLVIT centres ~~using the European Social Fund to build up the administrative capacity in respective government ministries proportional to that country's population and the number of questions dealt with previously~~; Amendment 33 # Louis GRECH Motion for a resolution Paragraph 12 12. Calls upon Member States to increase staffing of SOLVIT centres ~~using the European Social Fund~~ to build up the administrative capacity in respective government ministries proportional to that country's population and the number of questions dealt with previously; Amendment 34 # Motion for a resolution Paragraph 12 12. Calls upon Member States to increase staffing of SOLVIT centres using all means available, including alternative ways of financing, such as, for example, the European Social Fund if possible, in order to build up the administrative capacity in respective government ministries proportional to the at country's population and the number of ~~question~~cases dealt with ~~previously~~; Amendment 35 # Catherine STIHLER Motion for a resolution Paragraph 12 12. Calls upon Member States to increase staffing of SOLVIT centres ~~using the European Social Fund~~ to build up the administrative capacity in respective government ministries proportional to that country's population and the number of questions dealt with previously; Amendment 36 # Motion for a resolution Paragraph 12 a (new) 12a. Calls on the Commission to make available one single internet address for all national SOLVIT centres - www.solvit.eu - to facilitate access by citizens pending the re-launch of the Your Europe Portal, which will eventually group together all Single Market Assistant Services, including SOLVIT; Amendment 37 # Konstantinos POUPAKIS, Zuzana ROITHOVÁ Motion for a resolution Paragraph 12 a (new) 12a. Calls on the Member States and the Commission to jointly examine and analyze the causes of the low success rates of certain SOLVIT Centres, as well as the causes of their relatively long case- handling times, in order to provide useful information as a foundation for the design of a better problem-solving strategy to the benefit of citizens and businesses in the internal market; Amendment 38 # Zuzana ROITHOVÁ Motion for a resolution Paragraph 12 a (new) 12a. Considers that in order to boost support for the SOLVIT network at Member State level, it would be desirable for the achievements of the SOLVIT network to be presented at COSAC meetings; Amendment 39 # Zuzana ROITHOVÁ Motion for a resolution Paragraph 12 b (new) 12b. Calls on the Commission to submit SOLVIT annual reports containing much more detailed information and statistical data, which would also allow the effectiveness of each national centre to be assessed, since it is otherwise difficult to make long-term assessments of trends and propose specific targeted measures to improve the situation in individual Member States; Amendment 4 # Kyriacos TRIANTAPHYLLIDES, Eva-Britt SVENSSON Motion for a resolution Recital K K. whereas SOLVIT is considered as a relatively successful system providing redress, without formal procedures, within an average of 10 weeks and the ~~success of SOLVIT in~~ solving of internal market problems by SOLVIT could be a model of good practice also for other Single Market Assistance Services, Amendment 40 # Zuzana ROITHOVÁ Motion for a resolution Paragraph 12 c (new) 12c. Calls on the Commission to create a single web portal for all SOLVIT centres at an address that is easy to find as possible (www.solvit.eu); at the same time is of the opinion that a marked improvement in the visibility of the SOLVIT network on the internet is essential and that for this purpose use must be made of both social networking sites and search engines; Amendment 41 # Zuzana ROITHOVÁ Motion for a resolution Paragraph 12 d (new) 12d. Considers that in view of the large number of cases involving individuals and the recognition of qualifications or social and residence entitlements, the SOLVIT network must cooperate much more intensively and must broaden its information campaigns to include expatriate associations and consulates of Member States; Amendment 42 # Zuzana ROITHOVÁ Motion for a resolution Paragraph 12 e (new) 12e. Considers that in view of the large number of cases involving entrepreneurs, the SOLVIT network must cooperate much more intensively and must broaden its information campaigns to include European and national business associations, with particular emphasis on small and medium-sized enterprises; Amendment 43 # Zuzana ROITHOVÁ Motion for a resolution Paragraph 13 13. Calls upon the Commission to finalise as a matter of priority the Single Market Assistance Services project for streamlining information, advice and problem-solving assistance services to make them more accessible and more effective; Amendment 44 # Jürgen CREUTZMANN Motion for a resolution Paragraph 13 a (new) 13a. Calls upon the European Ombudsman to cooperate more closely with the SOLVIT centres and to forward all incoming complaints for which he is not competent without delay and without red tape to the SOLVIT centre presumed to be competent where those complaints relate to the internal market and could come within the scope of SOLVIT; Amendment 5 # Kyriacos TRIANTAPHYLLIDES, Eva-Britt SVENSSON Motion for a resolution Recital L L. whereas ~~SOLVIT's capacity at Member State level~~, if deemed necessary by an individual Member State, SOLVIT's capacity should be increased to avoid problems of understaffing, especially in view of any forthcoming publicity ~~bursts and the re-launch of the "Your Europe Portal"~~, Amendment 6 # Morten LØKKEGAARD Motion for a resolution Recital M M. whereas SOLVIT should ~~not~~ however be neither a substitute for the Commission's legal work on infringements, nor an excuse to work less ambitiously in the Member States in order to transpose EU directives timely and correctly, Amendment 7 # Jürgen CREUTZMANN Motion for a resolution Recital M a (new) Ma. whereas many citizens who have a problem relating to the internal market that comes within the scope of SOLVIT are not aware of SOLVIT and therefore turn to the European Ombudsman with their problem; Amendment 8 # Zuzana ROITHOVÁ, Konstantinos POUPAKIS Motion for a resolution Paragraph 3 a (new) 3a. Emphasises that experiences from SOLVIT should be fed into national and EU policy-making, resulting in structural or regulatory changes where necessary; Amendment 9 # Zuzana ROITHOVÁ Motion for a resolution Paragraph 4 a (new) 4a. Calls for the Internal Market Scoreboard, the SOLVIT Report, the Citizens Signpost Service and the Consumer Market Scoreboard to be published at the same time once a year (not changing the frequency of their publication) in order to provide a global picture of the development of the internal market and to better coordinate the work that has been done in those areas while maintaining the particular nature of those instruments; source: PE-430.971 2010/01/08 PETI 9 amendments... Amendment 1 # Simon BUSUTTIL Draft opinion Paragraph 4 4. ~~Recalls that SOLVIT is not an EU body with formal powers to adjudicate EU legislation but a voluntary cooperation network set up between national administration~~Acknowledges the effectiveness of SOLVIT as a cooperation network which endeavours to solve informally problems that arise for citizens and businesses as a result of the misapplication of internal market law by public authorities; Amendment 2 # Simon BUSUTTIL Draft opinion Paragraph 5 a (new) 5a. Notes that there are various entities through which EU citizens may channel their problems, including Parliament's Committee on Petitions, SOLVIT, the European Commission and the European Ombudsman; Amendment 3 # Simon BUSUTTIL Draft opinion Paragraph 6 6. ~~Encourage~~Requests SOLVIT to refer cases of misapplication of EU legislation which are too complex for it to resolve not solely to the European Commission but also, where appropriate, to Parliament's Committee on Petitions; Amendment 4 # Draft opinion Paragraph 8 8. Considers that the petitions process can make a positive contribution to better law- making; recalls that, following the entry into force of the Lisbon Treaty, Parliament's power actively and directly to shape, review and improve EU legislation will increase greatly; also points out that an enhanced role for the national parliaments should also be taken into consideration; Amendment 5 # Simon BUSUTTIL Draft opinion Paragraph 8 a (new) 8a. Considers also that there is no single point of reference responsible for following up citizens' complaints from start to finish as these are submitted through various available channels; calls for greater coordination among the different entities involved in receiving and dealing with citizens' complaints; Amendment 6 # Simon BUSUTTIL Draft opinion Paragraph 9 9. Records that Parliament recently received a complaint about SOLVIT stating that the complainants contested information provided and did not agree with the outcome of a SOLVIT procedure; underlines that this is the only complaint received concerning the period covered by the 2008 annual report;deleted Amendment 7 # Draft opinion Paragraph 10 10. Notes that on SOLVIT's website there is no link to the European Parliament's Committee on Petitions, nor even to the relevant committees of the national parliaments; requests SOLVIT to add such a link, so that citizens may be made aware of their right to petition Parliament as a means of obtaining non-judicial remedies and solutions through the political and legislative process. Amendment 8 # Simon BUSUTTIL Draft opinion Paragraph 10 10. ~~Notes that on SOLVIT's website there is no~~Requests SOLVIT to add, on its website, a link to Parliament's Committee on Petitions~~; requests SOLVIT to add such a link,~~ so that citizens may be made aware of their right to petition Parliament as a means of obtaining non-judicial remedies and solutions through the political and legislative process. Amendment 9 # Victor BOŞTINARU Draft opinion Paragraph 10 a (new) 10a. Supports, furthermore, the development of a common website of the European institutions designed to assist citizens and refer them directly to the institution or body competent to handle their complaint. source: PE-430.886

Amendments

Dossier

2009/2138(INI)

2009/12/11 IMCO 44 amendments...

Amendment 1 #

Jürgen CREUTZMANN

Motion for a resolution
Recital A

A. whereas the Commission, the Parliament, the European Ombudsman and the Member States need to do more to define, communicate and help citizens enforce their rights, as this would also enable the internal market to work better,

Amendment 10 #

Louis GRECH

Motion for a resolution
Paragraph 4 a (new)

4a. Calls on the Commission to consider including in the Consumer Market Scoreboard a detailed account of the progress, achievements and shortcomings of SOLVIT;

Amendment 11 #

Kyriacos TRIANTAPHYLLIDES, Eva-Britt SVENSSON

Motion for a resolution
Paragraph 4 a (new)

4a. Calls on the Commission to take immediate action to resolve recurrent problems detected through the SOLVIT network;

Amendment 12 #

Kyriacos TRIANTAPHYLLIDES, Eva-Britt SVENSSON

Motion for a resolution
Paragraph 5

5. Notes that some SOLVIT centres are understaffed;

Amendment 13 #

Zuzana ROITHOVÁ

Motion for a resolution
Paragraph 5

5. Notes that SOLVIT centres are understaffed, and that in 2008 the number of cases resolved decreased, while the average number of days needed for their resolution increased;

Amendment 14 #

Louis GRECH

Motion for a resolution
Paragraph 5

5. Notes that SOLVIT centres are understaffed and that there should be more training for staff employed by SOLVIT;

Amendment 15 #

Catherine STIHLER

Motion for a resolution
Paragraph 5

5. Notes that SOLVIT centres are understaffed; calls on all SOLVIT centres to recruit staff who are appropriately qualified and experienced for the position they will hold;

Amendment 16 #

Zuzana ROITHOVÁ

Motion for a resolution
Paragraph 6

6. Notes that many citizens and small businesses are not sufficiently aware of the work of SOLVIT and that businesses either use commercial legal services in cases where SOLVIT could be used to their benefit or even accept requests to such effect from Member States, although those requests are not in accordance with the Community's internal market acquis;

Amendment 17 #

Zuzana ROITHOVÁ

Motion for a resolution
Paragraph 7

7. Finds that the portfolio of the ministry hosting the respective national SOLVIT centre may affect the perception of the type of work carried out by SOLVIT in that country and that the level of successful resolution and expedition of cases depends on the willingness and ability of Member States to closely cooperate with SOLVIT centres;

Amendment 18 #

Zuzana ROITHOVÁ, Konstantinos POUPAKIS

Motion for a resolution
Paragraph 7 a (new)

7a. Calls on Member States to ensure that their SOLVIT centre has strong political support so that it can persuade the authorities about whom complaints are made to cooperate actively within the SOLVIT procedure and the relevant deadlines;

Amendment 19 #

Zuzana ROITHOVÁ, Konstantinos POUPAKIS

Motion for a resolution
Paragraph 8

8. Considers that Member States should enhance ~~the~~ efficient cooperation among national, regional and local authorities and SOLVIT; considers in addition that Member States should initiate a more intensive and substantial exchange of best practices;

Amendment 2 #

Louis GRECH

Motion for a resolution
Recital C

C. whereas there needs to be a marked improvement on the part of the Commission and the Member States to raise awareness of the opportunities that the internal market offer~~s many opportunitie~~s for citizens and businesses,

Amendment 20 #

Catherine STIHLER

Motion for a resolution
Paragraph 8 a (new)

8a. Stresses the importance of the exchange of information between SOLVIT centres and therefore recommends that Member States' SOLVIT centres meet regularly to allow for the exchange of information and to share examples of best practice and systems;

Amendment 21 #

Zuzana ROITHOVÁ

Motion for a resolution
Paragraph 9

9. Calls upon Member States to promote SOLVIT using all forms of media to ensure a wide outreach to citizens and businesses especially about how to enforce their rights and to allocate sufficient resources to make this promotion more effective; additionally, calls on the Commission and the Member States to promote online alternative dispute settlement systems within the SOLVIT network;

Amendment 22 #

Catherine STIHLER

Motion for a resolution
Paragraph 9

9. Calls upon Member States to promote SOLVIT using all forms of media to ensure a wide outreach to citizens and businesses about how to enforce their rights; furthermore, calls on Members of the European Parliament to promote the role of SOLVIT in their constituencies;

Amendment 23 #

António Fernando CORREIA DE CAMPOS